Overall rating
Counts per rating level
  • 66% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 19% of ratings are 1 stars
November 16, 2023

This is great love it!!!

4 days using the app
Shark Byte, Inc replied November 17, 2023

Thank you for the perfect score. Our entire team deeply appreciates it.

Best regards,
Trackr team

March 31, 2023

I love this app it is fantastic! Since I installed it on my stores I have reduced my customer emails by 70% it is easy to use, intuitive ergonomic and reliable. This app clearly helps to add euros to my sales...Thanks to Maxim from customer support for his precious help, great app! great support!

Bébé Paradis
8 months using the app
Shark Byte, Inc replied March 31, 2023

Hello there Bébé Paradis

Thank you for this positive review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We are also happy that our customer service is helpful!

We'll keep on providing the best service and do our best to improve every day!.

Best regards,
Trackr Team

December 9, 2022

I simply love this app, easy to use, intuitive, reassuring for my customers, I have clearly decreased the flow of customer emails by 3, it's an absolute game changer that I recommend to all those who are concerned about their customer satisfaction ... I especially thank Olga for her patience and kindness, great app great support!

13 days using the app
Shark Byte, Inc replied December 9, 2022


Thank you so much for this 5-star review!
We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

Best regards,
Trackr Team

December 31, 2021

Works well, Excellent and fast support from Donatas
www.Satin-Boutique.com [home of finest made to order Satin Bedding and more]

United States
Over 6 years using the app
May 24, 2018

Great app. Our customers don't contact us as frequently because they can look up their order without help.

Pacific Coast Outlet
United States
About 5 years using the app
April 1, 2020


Marquise Glow
United States
Over 3 years using the app
March 21, 2018

Not only is Trackr great (as are their other apps) but customer support is fast and super helpful, even for someone who can't figure out basics. I'm so glad I got this app for my store.

Kingsland Manor
United States
Over 3 years using the app
August 20, 2018

Great app. Great price. Top notch customer service. Highly recommended!

Wing Chun Illustrated
About 3 years using the app
October 27, 2020

J avais un souci avec le suivi de COLIS PRIVE et ils l'ont résolu en 24h. Super très content. Encore merci pour le service rapide.

About 3 years using the app
Edited September 29, 2019

Thank you all the problem solved well. Need to check on some things to make sure that everything is in place. Great support even on the weekend.

Almost 3 years using the app