Reviews (195)

Overall rating
4.3
Counts per rating level
  • 69% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its easy installation and user-friendly interface, which streamlines order tracking and reduces customer inquiries. The responsive support team quickly resolves issues, enhancing merchant satisfaction. Its customization options and multilingual support allow for seamless integration into various store brands, improving website professionalism and customer trust. Merchants find it offers great value and effectively boosts customer satisfaction.

January 23, 2025

Actually good app and especially great support! Thank you.

WASABI Knives
Germany
Almost 5 years using the app
Shark Byte, Inc replied January 24, 2025

Hello Wasabi Knives team!

Thank you so much for rating our app! We really appreciate it :)

Should any questions or requests arise, please feel free to reach out!

Best regards,
Trackr team

December 18, 2024

Very good app. Easy to install. Worked right out of the bat. Had no problems with it at all.

WhatNaturalsLove.com
United States
3 months using the app
Shark Byte, Inc replied December 19, 2024

Hi, WhatNaturalsLove.com!

Thank you very much for sharing your experience! It’s a pleasure to hear you enjoyed our app and found it easy to use.

If any questions arise or assistance needed, don't hesitate to reach out to us — we're happy to help!

Best regards,
Trackr team

January 3, 2025

Great app with great value/money. Does what it promises to do

Diamond Painting Welt
Netherlands
About 1 month using the app
Shark Byte, Inc replied January 5, 2025

Hi Diamond Painting Welt team,

Thank you for your kind words! We're thrilled to hear you're enjoying the app and finding it valuable. 😊

Best regards,
Trackr team

Edited December 26, 2024

App completa e performante. Nella mia esperienza ho trovato qualche piccolo bug che è stato risolto dal customer care rapidamente.

Best Pet&House
Italy
2 months using the app
Shark Byte, Inc replied December 13, 2024

Ciao Best Pet&House!

Grazie mille per la recensione a 5 stelle! Apprezziamo molto il tuo feedback e siamo lieti di sapere che sei soddisfatto della nostra app e del nostro supporto.

Per qualsiasi altra domanda, non esiti a contattarci: saremo lieti di aiutarla!

Cordiali saluti,
Trackr team

November 29, 2024

Great app

De Diamond Painter
Netherlands
18 days using the app
Shark Byte, Inc replied December 1, 2024

Hi, De Diamond Painter,

Thank you very much for sharing your positive feedback, we really appreciate it!

Feel free to reach out to us any time, should you have any questions.

Best regards,
Trackr team

May 13, 2024

This is a great app for my store, my customers can easily write their order number to check their status which minimizes my customer support and is easily navigable.

Limitless Jewellery
Canada
Almost 4 years using the app
Shark Byte, Inc replied May 16, 2024

Hi Limitless Jewellery Team!

Thank you for giving us such a high rating, it really means a lot to us!

Feel free to reach out to us in case any questions occur. We are here 24/7 :)

Best regards,
Trackr team

May 6, 2024

Service client au top, merci encore à Ekaterina pour son aide, appli très simple d'utilisation !

newtrends
France
8 months using the app
Shark Byte, Inc replied May 7, 2024

Hi newtrends team!

Thank you so much for your kind words :)
We are happy to know that you are satisfied with our app and support service!

Please feel free to reach out whenever any questions occur.

Best regards,
Trackr team

April 26, 2024

like it

buyz
Kuwait
7 months using the app
Shark Byte, Inc replied April 27, 2024

Hi!

Thank you giving us such a high rating, it really means a lot to us!

Feel free to reach out to us in case any questions occur. We are here 24/7 :)

Best regards,
Trackr team

May 29, 2024

bien

Corner Varity
Belgium
3 months using the app
Shark Byte, Inc replied May 30, 2024

Hello Corner Varity!

Thanks a lot for such a high application rate!

It's truly appreciated and means a lot :)

Our team will do its best to maintain such quality to meet users needs!

Best regards,
Trackr team

December 31, 2021

Works well, Excellent and fast support from Donatas
www.Satin-Boutique.com [home of finest made to order Satin Bedding and more]

SatinBoutique
United States
Over 6 years using the app