Reviews (190)

Overall rating
4.1
Counts per rating level
  • 67% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable order tracking and automated notifications, noting it significantly enhances customer satisfaction and reduces support inquiries. They praise its easy installation, seamless Shopify integration, and responsive design that matches store branding. The app's ability to allow customers to self-track orders is particularly valued, as it effectively reduces the volume of customer emails. Additionally, the customer support is frequently highlighted as responsive and helpful.

December 22, 2017

Muy buena atención al cliente por parte de Marius!!
Todo solucionado!!

Wegoshoppingnow
Spain
6 months using the app
April 25, 2018

Great app and looks really professional, however I would suggest that a loading symbol is added whilst the current tracking status is loading. Otherwise it comes up as pending and customers who ordered a while ago get angry because they don't realise that they have to wait for the tracking to update. Once this is done, it will definitely be a 5 star app!

Sofiabello
New Zealand
5 months using the app
June 12, 2016

Solid app, easy to set up just like Oberlo. My only problem with it is that I wish it could tell me what carriers I needed to track based on its integration with Oberlo :)

Bloc Vote
United States
2 months using the app
April 7, 2017

Saves time on customers emailing wondering where their products are! Solid app!

Strictly Viral
United States
2 months using the app
Edited December 5, 2018

Marius,
Our APPs is working now for Canada Post, but it has been charged twice, as I uninstall once and reinstall, could you please help me for that?

Mech E-Store
Canada
About 22 hours using the app
March 24, 2020

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skallen brand
Spain
About 1 hour using the app
December 13, 2023

Selection Goods
France
10 months using the app
Shark Byte, Inc replied December 14, 2023

Hello Selection Goods team.
Thanks for sharing your rating with us and the community - it is much appreciated!.

Best regards,
Trackr team