Reviews (189)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its customizable order tracking and automated notifications, noting it significantly enhances customer satisfaction and reduces support inquiries. They praise its easy installation, seamless Shopify integration, and responsive design that matches store branding. The app's ability to allow customers to self-track orders is particularly valued, as it effectively reduces the volume of customer emails. Additionally, the customer support is frequently highlighted as responsive and helpful.
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This app is awesome. I added an "order status" link in my header menu and it adds a very professional and customer friendly feature to my store. And the customer service from this app developer is top notch!
My installation went smooth. The support staff had me up & running the same day I purchased the app.
worked good for me. good value for the price. I'm just unsure right now if I will renew for another year or find another option. Thank you.
This is an amazing app! I shopped around at first but wish i had just saved my time and gone with Trackr in the first place. It is supper easy to use works perfectly. It has lots of other features that others would charge you extra for. The team have been great, they have helped me with some tricky custom coding. I couldn't be happier with how it looks and works thank you guys.
I've been using this app for a while now and it's amazing it's simple had no problems with it and looks very clean on my website. Customer support is also impressive as well!
Awesome, this app is really helpful for your shopify store. It will create a beautiful tracking page for your store
Excellente application ! Très intuitive et facile d'utilisation. Le support client est vraiment à l'écoute et très réactif. De plus, le suivi des commandes est bien détaillé et clair. Je recommande cette application, au top !
Lebonshop,
Merci pour votre aimable critique et votre coopération! Vos retours sont très précieux pour développer le service. Notre équipe souhaite tout le meilleur pour votre entreprise et nous sommes toujours prêts à vous aider, en cas de besoin!
L'équipe Tracker
I simply love this app, easy to use, intuitive, reassuring for my customers, I have clearly decreased the flow of customer emails by 3, it's an absolute game changer that I recommend to all those who are concerned about their customer satisfaction ... I especially thank Olga for her patience and kindness, great app great support!
Hello AMOREUX DU CHAT Team,
Thank you so much for this 5-star review!
We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!
Best regards,
Trackr Team
Excited to use the app! Been looking for a way to provide better tracking updates to customers. Will update after more time using the app
Really good tracking app with great customer support. They customised the app so it functioned better with Shopify shipping notifications.