Reviews (189)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its customizable order tracking and automated notifications, noting it significantly enhances customer satisfaction and reduces support inquiries. They praise its easy installation, seamless Shopify integration, and responsive design that matches store branding. The app's ability to allow customers to self-track orders is particularly valued, as it effectively reduces the volume of customer emails. Additionally, the customer support is frequently highlighted as responsive and helpful.
Refine
-
By rating
This is a great app for my store, my customers can easily write their order number to check their status which minimizes my customer support and is easily navigable.
Hi Limitless Jewellery Team!
Thank you for giving us such a high rating, it really means a lot to us!
Feel free to reach out to us in case any questions occur. We are here 24/7 :)
Best regards,
Trackr team
90% of orders do not get tracked. Every time I had to contact support which told me the supplier had to update something. Everytime almost! For Dropshipping is this not a really good approach. I could have flush the money in the toilet then at least I would have some kind of satisfaction with it.
Hi PILAGA!
Please accept our sincere apologies for such a situation occurred. All the tracking numbers for your store has been updated already.
We've contacted you regarding this issue, but didn't get a response yet.
Could you please check our email or get back to us again using this email address support@parceltrackr.com or Live chat?
Thank you in advance!
Kind regards,
Trackr team
The customer service is incredibly fast and efficient. The app works great on all my stores.
Hi VivaBeast team!
We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.
If you have any further needs or questions about our order tracking service, please reach out!
Best regards,
Trackr team
Great team, they helped us kindly with a translation issue! :)
Hello!
Thank you very much for your feedback :)
Our support team is always happy to help, we are here 24/7 for our customers :)
Warm regards,
Trackr team
bien
Hello Corner Varity!
Thanks a lot for such a high application rate!
It's truly appreciated and means a lot :)
Our team will do its best to maintain such quality to meet users needs!
Best regards,
Trackr team
Recommended App
Hello JABARNY team!
We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.
Best regards,
Trackr team
Service client au top, merci encore à Ekaterina pour son aide, appli très simple d'utilisation !
Hi newtrends team!
Thank you so much for your kind words :)
We are happy to know that you are satisfied with our app and support service!
Please feel free to reach out whenever any questions occur.
Best regards,
Trackr team
like it
Hi!
Thank you giving us such a high rating, it really means a lot to us!
Feel free to reach out to us in case any questions occur. We are here 24/7 :)
Best regards,
Trackr team
Works well, Excellent and fast support from Donatas
www.Satin-Boutique.com [home of finest made to order Satin Bedding and more]
Great app. Our customers don't contact us as frequently because they can look up their order without help.