Trackr Order Tracking, Returns

Trackr Order Tracking, Returns

From $10/month. 14-day free trial. Additional charges may apply.
Rating (3.9)
Reviews

Highlights

Built for your business
  • Use directly in Shopify admin

About this app

Launched

August 19, 2015 · Changelog

Languages

English

Works with

China Post, USPS, Klaviyo, Omnisend, Segment io, Markets

Improve buyers’ post-purchase experience with order tracking; manage returns to increase loyalty.

Trackr app is an all-in-one shipment tracking and returns management app. You can create an order tracking page, order lookup on your site, automate returns and exchanges, and provide buyers with real-time tracking updates from 900+ carriers. Our order tracking app keeps your customers informed about their order status and location. Boost sales by incorporating upsells, sending shipment notifications, and triggering campaigns with Klaviyo integration.

Trackr app is an all-in-one shipment tracking and returns management app. You can create an order tracking page, order lookup on your site, automate returns and exchanges, and provide buyers with real-time tracking updates from 900+ carriers. Our order tracking app keeps your customers informed about their order status and location. Boost sales by incorporating upsells, sending shipment notifications, and triggering campaigns with Klaviyo integration. more
  • Track my order on a branded tracking page with automatic product recommendations
  • Effortlessly manage returns with a branded returns and exchanges center
  • Email notifications for package tracking; integration with Klaviyo/Omnisend
  • Hide all carriers’ names and locations (esp.Chinese) - useful dropshipping app
  • Estimated delivery time; translation; insightful shipping analytics & reports

Pricing

14-day free trial

Basic

$10/month

or $108/year and save 10%

14-day trial with 200 FREE orders for tracking included

  • 400 orders/mo
  • Branded order tracking page
  • Cross & Upsell
  • Klaviyo, Omnisend
  • Shipping notifications
  • Returns & Exchanges
  • Translation
  • Analytics

Standard

$45/month

or $486/year and save 10%

14-day trial with 1000 FREE orders for tracking included

  • 2000 orders/mo
  • Branded order tracking page
  • Cross & Upsell
  • Klaviyo, Omnisend
  • Shipping notifications
  • Returns & Exchanges
  • Translation
  • Analytics

Basic

$10/month

or $108/year and save 10%

14-day trial with 200 FREE orders for tracking included

  • 400 orders/mo
  • Branded order tracking page
  • Cross & Upsell
  • Klaviyo, Omnisend
  • Shipping notifications
  • Returns & Exchanges
  • Translation
  • Analytics

Standard

$45/month

or $486/year and save 10%

14-day trial with 1000 FREE orders for tracking included

  • 2000 orders/mo
  • Branded order tracking page
  • Cross & Upsell
  • Klaviyo, Omnisend
  • Shipping notifications
  • Returns & Exchanges
  • Translation
  • Analytics

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

176 reviews

Overall rating
3.9
Counts per rating level
  • 66% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 19% of ratings are 1 stars
November 16, 2023

This is great love it!!!

PLATINUM ELEGANCE
Canada
4 days using the app
Shark Byte, Inc replied November 17, 2023

Hi PLATINUM ELEGANCE.
Thank you for the perfect score. Our entire team deeply appreciates it.

Best regards,
Trackr team

March 31, 2023

I love this app it is fantastic! Since I installed it on my stores I have reduced my customer emails by 70% it is easy to use, intuitive ergonomic and reliable. This app clearly helps to add euros to my sales...Thanks to Maxim from customer support for his precious help, great app! great support!

Bébé Paradis
France
8 months using the app
Shark Byte, Inc replied March 31, 2023

Hello there Bébé Paradis

Thank you for this positive review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We are also happy that our customer service is helpful!

We'll keep on providing the best service and do our best to improve every day!.

Best regards,
Trackr Team

December 9, 2022

I simply love this app, easy to use, intuitive, reassuring for my customers, I have clearly decreased the flow of customer emails by 3, it's an absolute game changer that I recommend to all those who are concerned about their customer satisfaction ... I especially thank Olga for her patience and kindness, great app great support!

AMOUREUX DU CHAT
France
13 days using the app
Shark Byte, Inc replied December 9, 2022

Hello AMOREUX DU CHAT Team,

Thank you so much for this 5-star review!
We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

Best regards,
Trackr Team

December 31, 2021

Works well, Excellent and fast support from Donatas
www.Satin-Boutique.com [home of finest made to order Satin Bedding and more]

SatinBoutique
United States
Over 6 years using the app
May 24, 2018

Great app. Our customers don't contact us as frequently because they can look up their order without help.

Pacific Coast Outlet
United States
About 5 years using the app

About this app

Launched

August 19, 2015 · Changelog

Languages

English

Works with

China Post, USPS, Klaviyo, Omnisend, Segment io, Markets

Built by Shark Byte, Inc

About Shark Byte, Inc

4.6 average rating

8 years building apps for the Shopify App Store

8271 NW 125th Ln, Parkland, FL, 33076, US

Support

Send a message

support@parceltrackr.com

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