Reviews (208)

Overall rating
4
Counts per rating level
  • 72% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting website traffic and sales through automated campaign management on platforms like Google and Facebook. They report significant returns on ad spend, with ROAS reaching up to 21x, and praise its user-friendly interface, effective targeting, and optimization algorithms. The responsive customer support and integration with analytics are also noted for enhancing user experience and marketing strategy refinement.

February 23, 2025

StoreYa misrepresented our ad performance with false and inflated results, leading to significant financial losses. Their reports made it appear as though our campaigns were successful, but the actual data proved otherwise. When we raised concerns, they avoided accountability and provided vague responses.

Louxly
United States
2 minutes using the app
Edited April 6, 2024

They have been charging us $1,250/month and bringing on average 3 sales for the past 3 months. They have refused to refund any of our payments and are holding our cancelled subscripiton fee captive so we don't open disputes. Completely bad business practive, false advertisement, fraudulent activity and behavior. We will report them Shopify and have disputed our payments from PayPal. Edit: We ...

Creative Home
France
10 months using the app
StoreYa replied April 6, 2024

You could have cancelled your account with us at any point and yet you chose to keep renewing it for a whole year and then disputed the last 3 months asking to get funds that ...

Edited July 27, 2024

Terrible ROAS 1.1x is very poor and we will be asking Shopya for a full refund of every penny spent or complimentry service until they actually achieve something close to their advertised ROAS BUYERS BEWARE they make claims that are not reflected in their results while claiming it takes 4 - 6 weeks to see results. at 1.1.x after 3 weeks we have to say they are lying! We wonder how many of the ...

We Print Miniatures
United Kingdom
About 2 months using the app
Edited February 23, 2025

StoreYa provided false and inflated ad results, causing us to lose a lot of money. Their reporting made it seem like our campaigns were performing well, but in reality, they weren’t. When we questioned them, they gave vague answers and took no responsibility.

If you value transparency and real results, stay away from StoreYa!

Balardi
United States
Over 2 years using the app
March 14, 2020

Wasted marketing dollars. Do it yourself or get help from a Fiverr freelancer. You'll get far better results with a lot more transparency. Automated robots don't work. I used for 2.5 months. Enough time to prove themselves. Original charge was $120 a month. Then the next months went up to $180. During the last month, my campaign was cut 2 weeks short because they said it was too expensive to ...

FUSCI Seated Clothing
United States
About 1 year using the app
December 11, 2022

Started off really good, got sales, lots of hits. We doubled the monthly payment, wasn't as good. Gave it a full year and it ended up not going dead three weeks before Black Friday, and there was no warning or email on this happening. Didn't find out that this happened until after, and only by checking the numbers ourselves. Emailed them, they told us our ads dried up due to low funds, advised us ...

V Development Group
United States
11 months using the app
StoreYa replied December 12, 2022

Over the course of a year, we gained a ROAS of 5.2X for your store.
We have alerted you twice before and during the high season that your funds were exhausted (Nov. 16th and ...

January 17, 2019

Blocked me out of my account, charged without permission and refused to provide me account access.
Performance was ok but this is a VERY bad ending and has left a sour taste in my mouth.

Would NOT recommend after such a terrible experience at the end-simply cannot trust them anymore which is an essential when it comes to finances and your site

Spartansuppz
Australia
8 months using the app
August 16, 2019

This app is extremely deceiving. We started using the app in the middle of June and chose the second tier which estimates around 14-20 monthly sales. The first month with the app went great. However, the second month has not shown to be successful at all! So far this month the app has NOT brought any new traffic to our site and no sales and we paid $500 this month, since last month went so well. ...

Shopamyinc
United States
8 months using the app
StoreYa replied August 22, 2019

Hi Amy,

We are sorry to hear you are frustrated with our app.
The first month was successful and in the 2nd month, we spent only 28% of the budget so far. I'll elaborate a ...

November 26, 2019

V bad value, V poor results, V Low quality traffic, keep saying budget exhausted, constant encouragement to upgrade, with no way to go back, overall it STINKS of rip off !

Equip To Work
United Kingdom
8 months using the app
StoreYa replied November 27, 2019

We are sorry to hear your feedback.
We believe that you kept on extending your advertising budget with us for 8 months because we drove 33% of your sales.
We encourage you to ...

November 13, 2018

Used the app to drive traffic for 3 months. The traffic was of lower quality than the traffic I could get from google on my own (I got people to add to cart/view multiple products etc, not so with the traffic from this app, also much less traffic for same amount of money).

It is easy to setup, you also pick key words yourself, this could be the reason, as the true amount of optimization is not ...

chipperbot
Denmark
7 months using the app