Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,914)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

January 22, 2024

DOnt recomend this app

Madicaza Store
United States
2 days using the app
OneCommerce.io replied January 24, 2024

Hi Marina,

This is Donna and we're deeply sorry for any inconvenience causing to your experience

In relation to an unexpected issue as the loss of your current translation from other translation app. Although we have tried our best to revert them, but unsuccessful. As a temporary solution, please contact that app to ask whether they could revert the translation

Also we have seen that one of our colleagues is reaching out you via email by providing clear explanation along with possible solutions, please let her know if you need further support

Regards,
Donna
Transcy by OneCommerce

March 18, 2023

Great support,good app and Serenaa really helped me,Thanks for your help and support in solving all my issues

Smartypicks
Canada
3 months using the app
OneCommerce.io replied March 21, 2023

Hi Kabir,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

March 14, 2022

The app does the job very well. The support is really helpful. Thanks a lot.
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linezigartig
Austria
3 months using the app
OneCommerce.io replied March 14, 2022

Hi Bettina,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

April 14, 2023

With this app, you can easily translate your website into multiple languages, reaching a wider and more diverse audience. You can be confident that the translations will be accurate and consistent, providing a seamless user experience. In summary, thanks to this website translation app, you can effectively communicate with your global audience, expand your reach, and improve brand understanding worldwide.

dcorative
France
3 months using the app
OneCommerce.io replied April 18, 2023

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

November 12, 2022

Le personnel en ligne est réactif et à l'écoute. Les services sont de qualité. Je recommande cette application.

Ma boutique
France
3 months using the app
OneCommerce.io replied November 15, 2022

Hi there,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

Edited November 18, 2022

Vani helped me with my issue and was quick to correct and set up everything to my specifications. I'm impressed with her kind manner and capability to help me. I'm very pleased with her and all of your staff. (Thank you so much and I highly recommend this Transcy AI App.)

III~VI~IX Tailored Promotions
United States
3 months using the app
OneCommerce.io replied November 21, 2022

Hi Orlando,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

August 9, 2022

This app is really nice, did't hesitate to switch from my previous app, very optimized for multi langage store and the customer service is perfect, efficient and kind!

Lympa - France
Switzerland
3 months using the app
September 26, 2022

after testing the top translate apps, this is the best and the customer support is beyond fast thanks to Eloise

3Dodo
Spain
3 months using the app
OneCommerce.io replied September 27, 2022

Hi MOHAMED,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

November 15, 2022

Come posso dire... Semplicemente Gentilissimi, cordiali e cortesi con tutte le mosse che fa per aiutarti a raggiungere il tuo obbiettivo. Disponibilita immediata.

ANTHIKSTORE
Italy
3 months using the app
OneCommerce.io replied November 17, 2022

Hi Antimo,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

September 14, 2022

One of the best app for geolocation based redirection. Support is very active and listen to you properly specially @Annie. Thanks @Annie for your help for setting this app as well.

GoBabyGo
Denmark
3 months using the app
OneCommerce.io replied September 22, 2022

Hi Simone,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce