Transtore ‑ Language Translate
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (764)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its multilingual and multi-currency features, aiding international business expansion. Its AI-powered translations and real-time currency conversion enhance the shopping experience, while SEO support through translated meta tags and URLs boosts international search rankings. The intuitive interface is easy to use, and the responsive customer support team assists with setup and troubleshooting. A free version is available, making it cost-effective for reaching global markets.
Refine
-
By rating
im here to change my review after 6 months of use..
im a website designer and i was using this app for 3 websites that i had made for my customers..The app developers did eror for the old customers to reinstall app and get block from publishing more than 1 languadge because this app was free and now they want us to charge for plan.. i lost also 1 day of work because of them..
Hi there,
I sincerely apologize for any inconvenience you may have experienced.
Since you haven't reached out to our support team yet, could you kindly share more information about your current situation? We would greatly appreciate any error messages or screenshots that can help us better understand and address the issue.
Sincerely,
Transtore Team
The customer service team has not been helpful at all. The emails went back and forth without resolving my issue, and their app has a bug that they still haven’t given me a clear answer about. I sent them an email on Friday, and after just one weekend, they directly closed my ticket.
Hi there,
We’re really sorry for the frustration here.
We did follow up with you by email on a separate thread - because multiple tickets were opened, the conversation may have been split, which can make it easy to miss.
Could you check your inbox for our latest message and reply there?
We’re ready to continue assisting and get the app bug resolved for you. Thank you for giving us the chance to make this right.
Regards,
Transtore Team
The app is very easy to use, but it has constant problems and stops working on the web. Several times I've loaded my site and the language and currency selector isn't showing up. Furthermore, the app's own dashboard on Shopify often fails to load; you need to use it and for hours it displays a "Transtore took too long to respond" error. It's very frustrating that it's constantly having errors.
Not satisfied at all, good for currencies. But No Glossary Section.
Hi there,
I sincerely apologize for any inconvenience you may have experienced.
Since you haven't reached out to our support team yet, could you kindly share more information about your current situation? We would greatly appreciate any error messages or screenshots that can help us better understand and address the issue.
Sincerely,
Transtore Team
Said they would get me multiple languages, didn´t
Very disappointed that the app has changed its pricing and is now charging even loyal/legacy, long-term users. I signed up with the expectation of grandfathered access, but now I’m forced to pay. This is not how you reward loyal/legacy users. Avoid if you expect consistent pricing!
Thank you for your feedback, and we're truly sorry to hear about your disappointment.
We want to reassure you that we greatly value our loyal and long-term users. While we’ve introduced paid plans, legacy users like yourself still enjoy several premium benefits for free under the new pricing structure. Over the past few years, we’ve provided continued access without charge, while consistently improving the app and releasing many valuable new features.
As we move forward, these paid plans will help us grow faster and deliver even better experiences for all users. We hope you'll continue the journey with us and enjoy what’s to come. That said, your feedback is heard and appreciated — it helps us improve.
Thank you for your support.
Transtore Team
Claimed to give free premium, doesn´t work, doesn´t respond to emails.
It's a really crappy app. The reviews must have been obtained through technological means. It can't translate anything, and there's no support. It wasted my whole day.
Hi there,
I sincerely apologize for any inconvenience you may have experienced.
Since you haven't reached out to our support team yet, could you kindly share more details about your current situation? Our app can translate everything automatically using AI without any issues, so we look forward to hearing more from you.
Sincerely,
Alex
listed as a free app, allows only 1 language for free. incorrectly advertised. others have listed with free plans available meaning 1 or 2 languages my be free but you have to pay for rest. this app is misleading customers to downloading
gracias a este app, me esta colocando OUT OF STOCK a todos mis productos aun contando con stock en mi tienda, GRACIAS!!!!!