Triple Whale
- Pricing
-
Free plan available
- Popular with stores like yours
- Based in United States
- Rating
- 4.0 (82)
- Developer
- Triple Whale
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The complete intelligence platform for ecommerce.
Triple Whale is an AI-powered ecommerce intelligence platform that unifies your data, delivers measurement you can trust, and uses industry-leading AI to reveal what’s driving growth, what’s wasting spend, and what to do next. More than 50,000 ecommerce brands, including Pressed Juicery, OUAI, and True Classic, trust Triple Whale to drive profitable growth with fewer resources by uncovering and acting on opportunities at an otherwise impossible scale.
- Moby Agents: AI agents that automate complex analyses & detect potential issues
- Moby Chat: AI teammate that answers any question, builds reports, and more
- Pixel: Capture customer behavior other platforms miss
- Unified Measurement: MMM + Multi-Touch Attribution + Incrementality Testing
- Sonar: Drive incremental revenue with data enrichment for ad & retention tools
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Checkout
- Customer accounts
- Google Ads
- Klaviyo
- TikTok
- Gorgias
- Recharge
Categories
Customer behavior
Marketing and sales
Pricing
External charges may be billed by Triple Whale separately from your Shopify invoice. Learn more
Free
Free
- 10 Users
- Channels: Ads, Amazon, Email, SMS & More
- 12-Month Lookback
- First- and Last-Click Attribution Models
- Standard Shop Performance and Logistics
- Standard Post-Purchase Survey
- Triple Pixel Tracking
- AI Visibility insights for ChatGPT
Starter
$149 / month
or $1,490/year and save 17%
- Everything in Free, plus:
- Multi-Touch Attribution
- All Marketing Channel Integrations
- Influencer & Affiliate Analysis
- Advanced Post-Purchase Survey
- Detailed Summary Page w/ Custom Metrics
- Sonar Send for email/SMS enrichment
- Unlimited Users, Unlimited Lookback
Advanced
$219 / month
or $2,190/year and save 17%
- Everything in Starter, plus:
- Subscription Data
- Total Impact Attribution
- Analytics (Creative, Products, & more)
- Sonar Optimize ad platform enrichment
- Cohort Analysis & Segmentation Builder
- Custom Dashboards & SQL Editor
- Multi-Store Reporting
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (82)
Strong Sales Onboarding, Disappointing Ongoing Support
The initial onboarding experience was good and very polished. Everything sounded great, the platform seemed powerful, and expectations were set well at the beginning.
However, once I was fully in the contract and working day-to-day with my assigned success manager, the experience declined. My success manager often seems uncertain about how to use or explain the system, especially when it comes to more advanced or newer features. Many questions are met with “I’ll need to ask someone else,” and follow-ups rarely result in clear or actionable answers.
To be clear, I did understand I was entering a contract, so this isn’t about being misled on terms. My frustration is purely with the level of ongoing support after onboarding. For a platform at this price point, I expected more consistent, knowledgeable guidance beyond the sales and onboarding phase.
Akil and the team at Triple Whale have been easy to deal with and the software is a real bonus to our buisiness. We use it daily to track our performance and it brings eveything together for us as a business! Thanks heaps.
Thanks for the kind words—we’re glad Triple Whale has been valuable for your business.
Excellent analytics and responsive customer service
Thanks so much—we’re glad to hear it!
Support
App support provided by Triple Whale.
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