Reviews (75)

Overall rating
4.1
Counts per rating level
  • 80% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 17% of ratings are 1 stars
November 7, 2024

By far my most used Shopify Application.

The new Moby feature is great already despite being new. It's still got a few small bugs, but overall, it's probably the best feature I've seen for finding custom data I can't get on any other platform.

Custom reports are great for tracking key metrics are fantastic.

Sonar was a huge game changer for our international ads as well.

All around, this is an absolute key app for any business doing over $50k/month. If you're under that, I'd still get setup on the free plan to get started.

ZOX
United States
Over 3 years using the app
November 14, 2024

An absolutely essential platform for seamless access to marketing metrics, customer cohort data, and attribution. If you have a small team, Triple Whale can do the job of several analysts for a tiny fraction of the price. Easily our team’s most used tool, and we don’t know what we’d do without it!

L'AMARUE
United States
Almost 3 years using the app
December 11, 2024

Triple Whale has afforded us the ability to make real time adjustments to our advertising efforts based on much more accurate insights. Before Triple Whale, we would have to rely on the marketing channel dashboards, which were highly inaccurate for our business. Now we can calibrate what we see in each channel and match it to our topline revenue.

The team has worked with me personally to fine tune the tool to our specific needs and I use no other 3rd party tool that has made so many improvements and updates to the tool. It's like we have 2x the tool that we started with when we first signed on with Triple Whale.

JOLYN
United States
10 months using the app
November 11, 2024

This was one of the first apps I used.

We're just a small business but I use this to report on my main stats. Definitely super helpful in tracking profitability. Hoping we can grow enough soon to start upgrading plans and figuring out better metrics so we can actually scale our business.

where do you draw the line
United States
About 1 year using the app
November 25, 2024

TW helps us to attribute conversions, and see in detail where to invest our marketing budget across all channels. Marketing channels tend to over attribute their own platform which makes it difficult to find the right marketing mix. It been a lifesaver many times.
Would 100% recommend!

Polarwise
Netherlands
Over 1 year using the app
December 17, 2024

AMAZING way to analyze your business accurately and consistently. Blows GA4 out of the water and aggregates all necessary data from Shopify, Media Platforms , creative and so much more in one place!
Highly recommend this. I will say it is worth the upgrade as you will benefit from having support and customization to look at your business the way you want. Also the service we have had from their rep Miles is beyond! Incredible partner.

NOYZ
United States
11 months using the app
November 7, 2024

Triple Whale has been great for our company!

Keeping track of ad spends across many different platforms is a breeze.

I love how I can customize my dashboard to view whichever key metrics I prefer. Also, taking a deep dive into my data is super easy, very happy with it so far!

Scentify
United States
Almost 3 years using the app
November 14, 2024

Triple Whale has served as a source of truth for multi touch attribution across our paid and organic marketing efforts. We use the Moby feature to quickly get answers to anything from new customer acquisition insights to discovering actionable data trends! The ability to seamlessly view data in various attribution models and lookback windows helps tell a better story for how our marketing efforts play a role in customer journey.
The Customer Success Team is responsive, keeps us informed with product updates, and checks-in with us regularly for possible product optimizations.

Athletic Brewing Company
United States
About 1 year using the app
November 14, 2024

Love the software - really impactful & important to have great partner in the space. Thank you TW for the excellent reporting & continually looking to upgrade & improve what you do & helping us become a bigger & better company & help our community growth & flourish!

Kineon
United States
Almost 2 years using the app
November 18, 2024

Big fan and my go-to for a quick look at spend, ROAs, and creating lookalike audiences. It's an amazing dash for me I literally go to dozens of times a day.

Industry West
United States
Over 1 year using the app