Reviews (50)

Overall rating
3.9
Counts per rating level
  • 78% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
Edited October 19, 2023

Where do I start....

TripleWhale has been a game changer for all my stores. The ability to be able to scale based on actual ROAs is incredible. It is much more that an ad attribution platform. I think its important to note that I am not a savvy marketer. But TripleWhale offers a multitude attribution. But My favorite is the total impact model.

One thing I am hoping for is more integrations, and more flexible shipping options. IT would also be nice to use product analytics as a la carte add on.

I definetly believe TripleWhale is the FUTURE.

Their Customer Service is top notch. You won't be disappointed!

Thrst Coffee
United States
About 1 year using the app
July 17, 2023

Triplewhale is a must in 2023. Before having triplewhale we had no idea where we going with our business and our decisions were always no the right moves. They been helping us a lot in 100% accurate tracking and making good decisions especially at scale. Their dashboard is just amazing and provide a clear overview over major business KPIs + not to forget, their CS is just amazing and alwaays available to help. Such a great community over TW slack group and tons of value, anyhhting related to ecom, branding, marketing, name it ... ! Thanks again TW !!

Bloomie
France
12 months using the app
December 21, 2020

The app is so clean and easy to use. Just input your basic stats like COGS and link it to your fb ad account and youre more or less ready to rock. It has a tone of awesome features like it shows you your ROAS. You can set an alarm tone for when you go bellow a specific ROAS which is really cool. All round its a great app to have both on your mobile and shopify

mypromolab
United States
12 months using the app
July 27, 2023

The foundation for all of our paid advertising programs. If you are, or plan to be running ads on FB, Instagram, Tiktok, Youtube, etc. then 3x Whale pays for itself if you invest in getting comfortable with using your reporting to guide your spend and creative decisions. An essential day 1 part of any brands Shopify tech and marketing stack.

airshop
United States
10 months using the app
November 13, 2023

We have absolutely loved switching over to Triple whale this past year! It has been so helpful in our weekly reporting, and the constant influx of new and improves features is unmatched! They are constantly improving, and are a great source of truth for us. We use triple whale to scale and analyze a lot of our spend within our ad accounts, and have loved incorporating it into our daily performance review!

Cozy Earth
United States
8 months using the app
November 8, 2023

Great tool. Easy to configure and get it going especially if you are on Shopify. Good support.

SQUATWOLF
United Arab Emirates
8 months using the app
July 27, 2023

Triple Whale has a been a lifesaver for our small business. Even if you use a small fraction of the features available I am sure you will find value that far outweighs the monthly cost (which is very fairly priced in my opinion.)

We rely heavily on their integrated dashboard that brings all of our attribution (and other) metrics together in one place, allowing us to make decisions on ad spend, creative, etc. without logging into every individual ad platform to cross reference and make sense of their individual data.

We have also been extremely impressed with Triple Whale's customer service and the private slack channel for customers. Tons of wicked smart people in there!

Finally, TW is constantly innovating, exploring AI content generation, AI marketing assistance, etc. They are transparent about their roadmap, successes and even when they make a mistake. I appreciate this as a customer and can't wait to see how the platform grows and evolves.

KUSTOM VENTURES
United States
9 months using the app
August 7, 2023

Big fan of TripleWhale, it is the basis for our media attribution, and the analytics/reporting capability makes understanding our performance related metrics simple. We couldn't operate (as efficiently) without it. Highly recommend.

CDLP
Sweden
9 months using the app
November 1, 2023

TW has been a game changer as far as visibility into paid performance for Swoveralls. We've only scratched the surface of what it can do, but it's ease of use and the helpful support behind the tool has helped level up our marketing game.

Swoveralls
United States
6 months using the app
November 10, 2023

TripleWhale is a great service for paid media attribution, but the recent addition of Amazon data has made it even more valuable for us. We now have a true Business Intelligence dashboard integrating all our e-commerce sales and paid media channels with relevant metrics for decision making. For $200 a month, nothing else comes close. It's great to see that they are continually improving the app with more and more features. Thanks guys!

Analog Cases
United States
4 months using the app