Reviews (50)

Overall rating
3.9
Counts per rating level
  • 78% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
July 30, 2023

While we love analysing endless spreadsheets and data, each marketing platform is biased towards its own efforts, constantly over-representing their part in our wider marketing efforts. Triple Whale acts as an impartial middle-ground that helps us understand what is accurate and what is puffery from marketing dashboards. Surprisingly easy to set up, and their Account Managers are very helpful. It's helped us understand what is and isn't performing, and where to divert our marketing budgets.

Electric Kicks
Australia
3 months using the app
Edited August 12, 2021

Incredibly easy to use, the plugin to shopify i great and the mobile app is killer. I've literally used all the other data integrator apps and nothing comes close to this in terms of usability and customisation.
The team are also super responsive and are always coming out with new features to help us understand what's happening in the business.
Highly recommended ⭐⭐⭐⭐⭐

BuddyandLola
United Kingdom
2 months using the app
November 30, 2023

If you aren't using Triple Whale for tracking then you should.

Take guesswork away it tracks exactly like you want it and am now able to scale with proper actionable insights unlike statistical modelling with Facebook ads.

I am able to see the errors in facebook ads in comparison to what is actually coming through on triple and since I have been able to put significant increase in spend in the right places 10/10

MISSCOMFY
Ireland
About 2 months using the app
November 2, 2023

After testing the tool for a few weeks, we can definitely see how it can add value to a business.
-Consolidate information from multiple sources
-Understand customer traffic and purchases
-Cross validate on platform metrics versus several attribution models
-Gain confidence in budget allocation
-Analyse ROI on various initiatives
plus much more additional functionality, such as automated reporting, custom metrics, anomaly detection, OOS updates, cohort analysis.
It is worth noting that setting up was pretty straight forward, and the CS team is always happy to help.

While confident in my current appraisal, I mean to revise this review once I've had time to action on the insights that the tool is already providing us with.

Boody Australia
Australia
About 1 month using the app
January 17, 2024

Great customer service and great software to use to track daily profits

BeautyINKstitute
United States
12 days using the app
December 14, 2020

I use this app alot, really helps me keep track of my live Profit for the day and ROAS, really helpful and i have the app on my phone so i can keep track on the go, Must have in my opinion

Cradle Me Baby
United States
26 days using the app
May 6, 2021

I absolutely love this app! It helps me all day with real-time profit to help with live scaling and to have a full understanding of my business at all times! 10/10 recommend to all Shopify eccomerce owners.

Print Your Places
United States
16 days using the app
April 29, 2021

Excellent app! Finally found something that gives me a complete birds eye view of sales and marketing metrics. The developers are extremely responsive as well and are constantly adding new features to improve usability and speed. Highly recommend!

SendAFriend
United States
7 days using the app
Edited December 10, 2021

Fantastic App! I'm insanely excited to have a single source of truth. Cannot wait to onboard for the triple pixel beta next week. Blessings to you all.

Bend Soap Company
United States
4 days using the app