Reviews (78)

Overall rating
4
Counts per rating level
  • 79% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 17% of ratings are 1 stars
November 21, 2023

great app. helps tremendously, maggie in customer support is such a great help. highly recommend.

Ponyjet
United Kingdom
Over 1 year using the app
November 9, 2023

The most important app to have if you're serious about scaling is definitely TripleWhale. The Facebook dashboard will only get you so far, and if you're aiming to crush your goals, you know that data is key. The exact data you've been craving is all at TripleWhale. You won't regret a single penny spent on it, and the best part is, if you ever need help with setup, technical issues, or anything in general, their customer service team is super helpful. You'll also get your own success manager — for us, it's Jenna, and she's incredibly responsive and helpful with our requests!

Balmy Drum
United States
About 1 year using the app
July 26, 2023

Cannot live without. Would be Dead in the water on paid traffic. So many features that give extensive insight into the customer journey.

FitnessTeeCo
United States
About 1 year using the app
July 27, 2023

Huge fan of Triple Whale! Definitely a game changer for all around analytics, and in particular for making decisions on paid ads.

Pow
United States
About 1 year using the app
August 23, 2023

Triplewhale provides an excellent dashboard that lets me review the ROI of all eCommerce ads and ways for me to enter my site budget to track my store's profit. Rather than simply believing what my vendors say about the effectiveness of their ads, TripleWhale provides a new perspective for me to assess if my ad vendors are generating the desired results. Everyone I worked with Triplewhale was great, especially, Renee Scrybalo, who was patient and answered my questions promptly.

JVN Hair
United States
About 1 year using the app
November 8, 2023

Eli always on hand to help.

Noted Aromas
United Kingdom
About 1 year using the app
April 8, 2024

App is great. I like the variety of attribution models. What really sold me is the customer service from my account rep. He was eager to help, asked me to set up a follow up meeting, recorded everything so I can reference later and was efficient. That, to me, is worth the price.

Canada Pooch
Canada
12 months using the app
December 27, 2023

Total Impact Attribution has completely changed our business. Great work by the developers. The dashboard, which we can use to check our profits, is also very accurate.

The Couple Challenge Book
Germany
11 months using the app
July 27, 2023

The foundation for all of our paid advertising programs. If you are, or plan to be running ads on FB, Instagram, Tiktok, Youtube, etc. then 3x Whale pays for itself if you invest in getting comfortable with using your reporting to guide your spend and creative decisions. An essential day 1 part of any brands Shopify tech and marketing stack.

airshop
United States
10 months using the app
July 27, 2023

Triple Whale has a been a lifesaver for our small business. Even if you use a small fraction of the features available I am sure you will find value that far outweighs the monthly cost (which is very fairly priced in my opinion.)

We rely heavily on their integrated dashboard that brings all of our attribution (and other) metrics together in one place, allowing us to make decisions on ad spend, creative, etc. without logging into every individual ad platform to cross reference and make sense of their individual data.

We have also been extremely impressed with Triple Whale's customer service and the private slack channel for customers. Tons of wicked smart people in there!

Finally, TW is constantly innovating, exploring AI content generation, AI marketing assistance, etc. They are transparent about their roadmap, successes and even when they make a mistake. I appreciate this as a customer and can't wait to see how the platform grows and evolves.

KUSTOM VENTURES
United States
9 months using the app