Reviews (621)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time profit tracking and automation that eliminates the need for manual spreadsheets. They praise its user-friendly interface, automatic updates, and comprehensive syncing capabilities, especially for monitoring ad spend and profits. Exceptional customer support is frequently highlighted, with quick, effective responses and personalized help for setup and troubleshooting.

January 2, 2024

I received the fastest reply and utmost cooperation from this amazing team of TrueProfite. Grace was the one who contacted me and guided me through all queries I had.

Afterall, I Hapily Subscribed :)
(Im not at gunpoint. Just trying to return some favour for Grace for her kind support)

Wholesale Souq
Oman
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied January 4, 2024

Hello Wholesale Souq store admin,

Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

February 28, 2024

Great customer support! I was able to get in a google meeting and we solved the issue I was having very fast. Thank you Grace!

Besiona
United States
7 months using the app
TrueProfit Real-time Profit & LTV tracking replied March 1, 2024

Hello Besiona store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

December 8, 2023

This app is sooooo amazing. A great app to get a better understanding of your margins and profit all in one place. I now know what my real sales are... Nice job

Musubuzi online
Uganda
About 2 months using the app
TrueProfit Real-time Profit & LTV tracking replied December 11, 2023

Hello Musubuzi online store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

November 27, 2023

best app ever! you have almost every feature you needs to track all your expenses, and the support is super responsive and helpful!

Preeds
United States
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied November 30, 2023

Hi Preeds admin,
Your feedback is incredibly valuable to us. With new feature Marketing Attribution, TrueProfit now can start tracking and attributing conversions for all added marketing channels. Meanwhile, other metrics are pulled directly from the ad channels you are using, so that you don't have to switch between tabs to see your ads performance.

Once again, we genuinely appreciate your kind words and support. Your satisfaction is our utmost priority, and we will continue to enhance our app's features and functionality to ensure it meets and exceeds your expectations.

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Harper

April 16, 2024

This app is amazing so far, Durra offers great support, highly recommend

Nulene
Australia
About 2 months using the app
TrueProfit Real-time Profit & LTV tracking replied April 17, 2024

Hello Nulene store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit

November 30, 2023

Amazing app! let's me know at any time what my status is
Very accurate and shows a lot of data
Highly recommended!!!

ShopAuritta
Israel
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied December 2, 2023

Hello ShopAuritta store admin,

Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

March 26, 2024

Very good app with very good Customer support. I have met different people in customer support all of them were super helpful

ShapewearUSA.com
United States
16 days using the app
TrueProfit Real-time Profit & LTV tracking replied March 27, 2024

Hello ShapewearUSA.com store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

January 16, 2024

I'm very happy with the support Vani from customer support gave me. She's very servicial and nice and patient with everything I asked for. So i'm looking foward to keep using TrueProfit.

PinkSleek
United States
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied January 18, 2024

Hello PinkSleek store admin,

Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

January 11, 2024

Vani did a great job in helping me out. The support team is really fast and good.

Lifters Wear
Germany
Over 1 year using the app
TrueProfit Real-time Profit & LTV tracking replied January 12, 2024

Hello Lifters Wear store admin,

Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

July 22, 2024

Great app and support team! Thanks to Harper too!

OMYGANG
France
30 minutes using the app
TrueProfit Real-time Profit & LTV tracking replied July 23, 2024

Hello, OMYGANG store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. It is a powerful tool for your performance marketing efforts. The feature is accessible only to users of the Enterprise plan. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit