Reviews (541)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its real-time profit and expense insights, eliminating the need for manual spreadsheets. It features a user-friendly interface with customizable costs and a clear dashboard. The performance is seamless, and setup is intuitive. Customer support, including staff members like Harper, Vani, and Grace, is frequently praised for their responsiveness and helpfulness through live chat and real-time Google Meet calls. Merchants recommend it for its effective financial tracking and excellent support, making it a useful tool for business management on Shopify.

March 21, 2024

$100 a month for quantity based cost of goods.

This is just a money grab. Use TripleWhale and thank me later...

VIXEN
United Kingdom
9 days using the app
TrueProfit Real-time Profit & LTV tracking replied March 26, 2024

Firstly, we want to inform you that while Quality Break for cost of goods is a part of our app, our Ultimate plan offers a range of additional features beyond Quality Break alone. We apologize for any confusion regarding the functionality of our app.

With the Ultimate plan, you will have access to an enhanced set of tools and functionalities that can significantly improve your overall experience and productivity. These include product Analytics, tracking the ROAS of each ad channel and of the total ROAS, shipping cost by weight, ultimate COGS by zones, product bundling analytics and Profit & Loss report.

Also, the Ultimate plan will give you the ability to track up to 2000 orders/month and you are not charged for the extra orders within this limit.

We are dedicated to ensuring that our customers have a seamless and satisfying experience with our app. The features offered in the Ultimate plan are worth the investment.

We would love to prepare a meeting to introduce you to all the features of the Ultimate plan so that you can fully understand the benefits of using this plan.
https://trueprofit.io/pricing/

We look forward to hearing back from you.

Best regards,
Harper
True Profit

January 31, 2024

Plusieurs mois que j'utilise cette app, elle est parfaite pour suivre les chiffres de son commerce en ligne. De plus, le support client est très réactif et disponible ! Je recommande à 100%

GARBELLE
France
7 months using the app
TrueProfit Real-time Profit & LTV tracking replied February 2, 2024

Hello GARBELLE store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

February 14, 2022

Best app for profit tracking IMO. No unnecessary statistics, just the things you want to know. Ad spend tracking is way faster than other apps where you need to wait 10+ minutes for it to refresh

OneStatement
Germany
Almost 2 years using the app
TrueProfit Real-time Profit & LTV tracking replied February 14, 2022

Hi OneStatement store admin,
This is Windy from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Windy
TrueProfit - Profit & Lost, LTV Analytics

January 20, 2021

Really enjoy using the app! It lets me see my profit, sales, roas in seconds. There is also an app for my mobile when on the go. Definitely recommend it futher!

Wrapango
Bulgaria
Almost 2 years using the app
January 30, 2024

Great App, Thank you Vani for taking her time to helped me :)

Orlivia.com
France
7 months using the app
TrueProfit Real-time Profit & LTV tracking replied February 2, 2024

Hello Orlivia.com store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

March 21, 2024

Grace was very knowledgable and helpful. Told me everything I need to know on a google meets call. In terms of the app, there are some small improvements that could be made which Grace noted down but overall it is a very good app. I think we will use it for a long time now.

Dare 2 Share
United Kingdom
7 days using the app
TrueProfit Real-time Profit & LTV tracking replied March 24, 2024

Hello Dare 2 Share store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

November 11, 2019

Good value for money. I've tries some similar apps, which are either overpriced or too simple. This app lets me track my profit + product costs nicely, and its metrics can even break down to single products. Customer service is prompt and helpful, big thanks to Lilly. I'm recommending this app to anyone wanting to understand their business finance.

Man's Manor
Finland
Almost 2 years using the app
TrueProfit Real-time Profit & LTV tracking replied June 1, 2020

Thank you so much for your review. Great to know you have had such an amazing experience with Trueprofit ^^

June 4, 2022

I use this app to track my store performance. it has everything i need. i check this app perhaps 2-3 times a day. super satisfied. also, the support has been amazing. 10/10 would recommend.

North Pro Fishing
United States
Almost 2 years using the app
TrueProfit Real-time Profit & LTV tracking replied June 6, 2022

Hi North Pro Fishing store admin,
This is Harper from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics

August 25, 2022

I have been using TrueProfit for well over a year now and I'm very happy with it. The customer support is also on point. Big thumbs up for Windy. you rock!

The Pocket Perfume
United Arab Emirates
Over 1 year using the app
TrueProfit Real-time Profit & LTV tracking replied August 25, 2022

Hi The Pocket Perfume store admin,
This is Windy from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Windy
TrueProfit - Profit & Lost, LTV Analytics

April 12, 2023

This app is an absolute must-have for any online shop. It allows you to always have a complete picture of the financial situation of your shop quickly and accurately. Customer service is prompt and competent.

DRiiBE
Switzerland
Over 1 year using the app
TrueProfit Real-time Profit & LTV tracking replied April 16, 2023

Hi DRiiBE store admin,
Here is Harper from the TrueProfit team. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.

Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Regards,
Harper
TrueProfit by OneCommerce