Reviews (580)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to provide real-time insights into profits and expenses, which helps in making informed business decisions. It automates financial tracking, eliminating the need for manual spreadsheets, and features a user-friendly interface that simplifies complex financial data. Key features appreciated include customized costs, variable costs, and handling fees. The app is noted for its accuracy and seamless operation. The customer support team, including members like Harper, Vani, and Grace, is frequently commended for their responsiveness and effectiveness in problem-solving, often providing real-time assistance and follow-ups via phone or Google Meet. Merchants find it a valuable tool for enhancing financial management and scaling operations.
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Disgusting support, terrible application and a complete example of scam. I wouldn't recommend it to anyone. If there were 0 stars, I would give zero.
Hi CupidoRose store admin
We appreciate your recent communication concerning your refund request and the experience you've encountered. We understand that your experience was rooted in a subscription refund request, and we'd like to clarify some aspects of the situation.
It's important to note that the negative experience you had was not due to any issues with our app, as you mentioned. Instead, it arose from the process of requesting a refund for a subscription.
Our team is dedicated to ensuring the fair treatment of all users and protecting the integrity of our services. We must uphold the policies and processes in place, which may sometimes involve financial discussions and clarifications to address specific cases. We value the hard work and dedication that goes into the development of our services, and we strive to maintain fairness and consistency for all our users.
Hope to receive a response from you.
Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics
Lovely customer service from Vani. Very Helpful
Hello PlayZone™ store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/
If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.
Best regards,
Vani
True Profit
De app werkt goed en rekent de exacte winst uit. Je krijgt meteen goede hulp binnen de app om alles goed in te stellen. Ik kreeg de hulp van Vani, via de chatfunctie, zij heeft me erg goed geholpen en meteen gecheckt of alles goed staat ingesteld d.m.v. calculaties .
Hello Herlena store admin,
Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/
If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.
Best regards,
Vani
True Profit
Very good, everything is accurate within a $1-$3. Highly recommend
Hi Epiluxe admin,
Your feedback is incredibly valuable to us. With new feature Marketing Attribution, TrueProfit now can start tracking and attributing conversions for all added marketing channels. Meanwhile, other metrics are pulled directly from the ad channels you are using, so that you don't have to switch between tabs to see your ads performance.
Once again, we genuinely appreciate your kind words and support. Your satisfaction is our utmost priority, and we will continue to enhance our app's features and functionality to ensure it meets and exceeds your expectations.
If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io
Best regards,
Harper
support is amazing. highly recommend
Hello Canine Clear store admin,
Here is Vani from True Profit team. Thank you so much for sharing your experience with our app and our support quality. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/
If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.
Best regards,
Vani
True Profit
great app to track profits and also great support
Hello Supori store admin,
Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/
If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.
Best regards,
Vani
True Profit
Ottima app, assistenza clienti super utile. Una macchina sforna numeri
Hello STMN Fitness store admin,
Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible only to users of the Enterprise plan. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/
If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.
Best regards,
Durra
True Profit
Tracking everything correctly up to a cent!
Hello ShopAvalo store admin,
Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/
If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.
Best regards,
Vani
True Profit
Easy software and the tech team is the best!!
Hello SeiaLuxxBoutique store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/
If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.
Best regards,
Harper
True Profit
One of the employees, Harper, is very helpful.
Hello ShopAvantrix store admin,
Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/
If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.
Best regards,
Harper
True Profit