Reviews (620)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time profit tracking and automation that eliminates the need for manual spreadsheets. They praise its user-friendly interface, automatic updates, and comprehensive syncing capabilities, especially for monitoring ad spend and profits. Exceptional customer support is frequently highlighted, with quick, effective responses and personalized help for setup and troubleshooting.

April 28, 2021

Great app! The support team is always willing to help, I like that the included the cost in snapchat and bing ads that I plan to use in a future

BUENPIE
Mexico
Over 2 years using the app
August 8, 2022

I use this app across 7 stores and it syncs well with everything - we can track 100% our profit day to day. VAT, COGS, different currencies, adspend across different sales channels. Must have app if you are scaling.

Nectarine DK
Denmark
Over 2 years using the app
TrueProfit Real-time Profit & LTV tracking replied August 8, 2022

Hi Nectarine DK store admin,
This is Harper from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Harper

January 6, 2022

One of the most important things in business is knowing your numbers/metrics - TrueProfit gives an awesome snapshot of how you are tracking at any given time. The dashboard gives you a great overview and is so easy to configure. Worth every penny!

M&B.
Australia
Over 2 years using the app
TrueProfit Real-time Profit & LTV tracking replied January 6, 2022

This is Harper from True Profit Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the app.

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!

Harper

June 22, 2022

App has come a long way since I started using it 3 years ago. It shows the data very nicely and has good customer service. Would recommend.

Onecompress
United States
Over 2 years using the app
TrueProfit Real-time Profit & LTV tracking replied June 22, 2022

Hi Onecompress store admin,
This is Harper from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics

Edited February 14, 2022

Excellent app, using it for almost 2 years. Since using this app I only had issues 2-3 times with the data not loading but was quickly resolved. In my opinion, this is the best app for estimating net profit. I have tried many other free and paid apps and it doesn't compare to TrueProfit. Although this app is not free is worth every penny to keep track of your profits.

iiGears™
Canada
Over 2 years using the app
March 28, 2022

This app is a MUST-HAVE for you operate your business properly. Very easy to navigate and read data.

NapeCloud
Sweden
Over 2 years using the app
TrueProfit Real-time Profit & LTV tracking replied March 29, 2022

Hi NapeCloud store admin,
This is Harper from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics

October 31, 2022

Excellent and quickly technical support, and features are easy to use, and it also has mobile version

Cushion Lab
United States
Over 2 years using the app
TrueProfit Real-time Profit & LTV tracking replied October 31, 2022

Hi Cushion Lab store admin,
Here is Harper from the TrueProfit team.

First of all, I sincerely thank you for leaving a review.

We appreciate your feedback and comment about your experience using our app and loving our support.

Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.

Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Best regards,
Harper
TrueProfit by OneCommerce

September 14, 2023

The app is so great and the customer service is so attentive regarding with my problem

Citrance
United Arab Emirates
Over 2 years using the app
TrueProfit Real-time Profit & LTV tracking replied September 18, 2023

Hello Citrance store admin,

Here is Harper from True Profit team. On behalf of the team, thank you so much for sharing your experience with our app and our support quality. We will keep developing more features to bring you more benefits while using True Profit app.

We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
TrueProfit

March 20, 2024

Thanks

Scentio.at
Austria
About 1 hour using the app
TrueProfit Real-time Profit & LTV tracking replied March 21, 2024

Hello Scentio.at store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

February 14, 2022

Best app for profit tracking IMO. No unnecessary statistics, just the things you want to know. Ad spend tracking is way faster than other apps where you need to wait 10+ minutes for it to refresh

OneStatement
Germany
Almost 2 years using the app
TrueProfit Real-time Profit & LTV tracking replied February 14, 2022

Hi OneStatement store admin,
This is Windy from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Windy
TrueProfit - Profit & Lost, LTV Analytics