Reviews (541)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its real-time profit and expense insights, eliminating the need for manual spreadsheets. It features a user-friendly interface with customizable costs and a clear dashboard. The performance is seamless, and setup is intuitive. Customer support, including staff members like Harper, Vani, and Grace, is frequently praised for their responsiveness and helpfulness through live chat and real-time Google Meet calls. Merchants recommend it for its effective financial tracking and excellent support, making it a useful tool for business management on Shopify.

August 16, 2024

Cole & Mason US
United States
About 20 hours using the app
TrueProfit Real-time Profit & LTV tracking replied August 19, 2024

Hello Cole & Mason US store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

May 31, 2024

Carlota Ruiz
Spain
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied June 1, 2024

Hello Carlota Ruiz store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit

April 23, 2024

Raw Spiritual
United Arab Emirates
11 months using the app
TrueProfit Real-time Profit & LTV tracking replied May 6, 2024

Hello Raw Spiritual store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

April 12, 2024

Sparko
Canada
About 2 months using the app
TrueProfit Real-time Profit & LTV tracking replied April 16, 2024

Hello Sparko store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

March 1, 2024

AIVI Cosmetics
Romania
Over 1 year using the app
March 2, 2024

Healveo
France
8 months using the app
TrueProfit Real-time Profit & LTV tracking replied March 5, 2024

Hello Healveo store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

March 28, 2024

Aventus
France
9 days using the app
TrueProfit Real-time Profit & LTV tracking replied March 29, 2024

Hello Aventus store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

January 18, 2024

HAIRSOFLY SHOP
United States
11 months using the app
TrueProfit Real-time Profit & LTV tracking replied January 20, 2024

Hello HAIRSOFLY SHOP store admin,

Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

September 4, 2023

Aus Treasures
Australia
30 days using the app
TrueProfit Real-time Profit & LTV tracking replied September 6, 2023

Hi Aus Treasures store admin,
Here is Windy from the TrueProfit team.

Thank you so much for leaving a review for our app.
So just want to let you know, that we just released a new feature that allows you to check the Ad spend, Costs, and Net profit for each product on Product Analytics V2.
We believe this feature will be very helpful to you in building sales and marketing strategies.

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Windy

November 9, 2023

PlayFul Pals
Australia
27 days using the app
TrueProfit Real-time Profit & LTV tracking replied November 11, 2023

Hi PlayFul Pals store admin,
Here is Vani from TrueProfit team. Thank you for leaving a review. The COGS quantity break feature we've incorporated into the app is a result of our team's unwavering dedication. We understand the importance of precise COGS information, and this feature allows you to set it based on item quantity, enabling more accurate calculations.

Your satisfaction remains our utmost priority, and we are unwavering in our commitment to fulfilling your needs. Moving forward, we will continue to fine-tune and expand our app's features and functionality to not only meet but surpass your expectations.

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Vani