Reviews (619)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time profit tracking and automation that eliminates the need for manual spreadsheets. They praise its user-friendly interface, automatic updates, and comprehensive syncing capabilities, especially for monitoring ad spend and profits. Exceptional customer support is frequently highlighted, with quick, effective responses and personalized help for setup and troubleshooting.

November 14, 2024

pretty good app it tracks everything correctly no issues 100% working fine

Stellary
United States
About 7 hours using the app
TrueProfit Real-time Profit & LTV tracking replied November 15, 2024

Hello Stellary store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

July 17, 2024

Very professional and fast help from Durra! Couldn´t have done it better!

Cozyivo
Germany
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied July 18, 2024

Hello Cozyivo store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit

July 20, 2024

just installed but the support is very friendly and helpful. Thanks Dorra! Also, the app has great functionality, like it so far :)

LAURIN VALERIAN
Switzerland
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied July 21, 2024

Hello LAURIN VALERIAN store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit

August 24, 2024

lewis helped me a lot, my guy

Avela
Germany
About 2 months using the app
TrueProfit Real-time Profit & LTV tracking replied August 25, 2024

Hello Avela store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Lewis
True Profit

August 29, 2024

I'm glad I found this app. Support is awesome, they screen shared with me, and made sure I was setup correctly.

RenegadeShirts.io
Canada
About 5 hours using the app
TrueProfit Real-time Profit & LTV tracking replied August 30, 2024

Hello RenegadeShirts.io admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

October 16, 2024

Vani was a huge help, she was amazing when I didn't understand how the platform worked. Thank you very much!

Averra
Australia
About 1 hour using the app
TrueProfit Real-time Profit & LTV tracking replied October 18, 2024

Hello, Averra store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

July 29, 2024

We feel the application is great, because life with this application has become easier for me, recommend, quick customer care

ZenWatch
United States
5 days using the app
TrueProfit Real-time Profit & LTV tracking replied July 30, 2024

Hello ZenWatch Store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

November 6, 2024

the customer service was good

ZOLASTA
United States
6 days using the app
TrueProfit Real-time Profit & LTV tracking replied November 8, 2024

Hello ZOLASTA store admin,

Thank you for your fantastic feedback! We’re delighted to know you've had a great experience with TrueProfit.

We’re excited to introduce our latest features: Cost of Goods Sold (COGS) and Shipping Cost Quantity Break. These feature are designed to provide even deeper insights into your product profitability and allow for customized shipping costs based on quantity—perfect for refining your financial strategies.

If you have any questions or need assistance, please reach out via live chat or at support@trueprofit.io.

Warm regards,
Gabriel
TrueProfit Team

October 2, 2024

Harper did a good job helping me setting up my multistore, turn out you need to use incgonito as the catches will cause error. and you need to enter your first domain to your store

Velloxa
Malaysia
About 1 hour using the app
TrueProfit Real-time Profit & LTV tracking replied October 4, 2024

Hello, Velloxa store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Harper
True Profit

June 17, 2024

The customer support of trueprofit is just amazing and also the calculation on everything of the app is on point, the agent called Grace was so pleasant to talk to and she offered me quick call as soon as she knew that I had issue with calculation. I will use this app for long time from now on for sure.

Luciel.Store
Japan
11 months using the app
TrueProfit Real-time Profit & LTV tracking replied June 18, 2024

Hello Luciel.Store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit