The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Download this app and had to get rid asap, two days of no sales. And as soon as the app was turned off business was back to normal.
Dear shop owner,
Thank you for submitting your concerns. We must advise that twik does not in any way interferes with the checkout process. We cannot prevent deals from happening. What twik does is reorganizing items per each person’s intent.
There are hundreds of Shopify stores currently benefiting an average 19% increase in revenue, and the uplift gets better with time and traffic for each store.
It is not unlikely that a store with a low number of deals will encounter a couple of days with no deals, just randomly.
We'd be happy to get on a call with you, reinstall the app and complete a purchase on your site together (could be of a mock product) to reassure you that twik has nothing to do with the lack of sales in the store during the days you had it running. This way you’ll be able to enjoy an uplift of sales too,
The Twik Team