TxtCart: SMS Marketing & AI

TxtCart: SMS Marketing & AI

Pricing
From $29/month. Free trial available.
Highlights
Popular with businesses in United States
Rating
4.8 (272)
Developer
TxtCart

2-way SMS marketing powered by AI that converts your abandoned carts into sales - automatically

TxtCart powers your Shopify store to increase revenue, AOV and conversion rates with 2-way Conversational SMS Marketing. Our AI agents recover your customers' abandoned carts and checkouts through personalized outreach, where we add the human touch to each interaction. Integrate with your store in minutes and experience emotive texts turning visitors into profits over text. Whether you're just starting out, dropshipping or running an enterprise brand, TxtCart SMS Marketing will help your sms go.

TxtCart powers your Shopify store to increase revenue, AOV and conversion rates with 2-way Conversational SMS Marketing. Our AI agents recover your customers' abandoned carts and checkouts through personalized outreach, where we add the human touch to each interaction. Integrate with your store in minutes and experience emotive texts turning visitors into profits over text. Whether you're just starting out, dropshipping or running an enterprise brand, TxtCart SMS Marketing will help your sms go. more
  • AI Agent engaging in real time to liverecover sales via SMS bump messages.
  • SMS Marketing campaigns to broadcast sales, deals and VIP offers to your list.
  • Built-in SMS Compliance and real-time analytics to improve your SMS program.
  • Unique text marketing discount codes generated for customers to use.
  • Ease of Use 1-click data syncing to Shopify to get sms app results quickly.
Highlights
Popular with businesses in United States

Languages

English

Works with

  • CartHook - Post Purchase Offer
  • Recharge
  • Gorgias
  • Klaviyo
  • Privy
  • and more

Pricing

Starter

$29 / month

or $290/year and save 17%

$1,000 in free recovered sales. Then 15% of carts recovered by us + carrier fees. See pricing page for full details.

  • AI Agent
  • SMS Cart Recovery Flow
  • 2-way Conversational Campaigns
  • SMS Campaign Planner
  • Real-Time Analytics
  • Unique Toll Free Phone Number

14-day free trial

Growth

$79 / month

or $790/year and save 17%

$1,000 in free recovered sales. Then 10% of carts recovered by us + carrier fees. See pricing page for full details.

  • Everything in Starter, Plus:
  • Lower fees
  • SMS Inbox
  • Custom AI Personas
  • 10 DLC Phone Numbers

14-day free trial

Pro

$199 / month

or $1,990/year and save 17%

$1,000 in free recovered sales. Then 5% of carts recovered by us + carrier fees. See pricing page for full details.

  • Everything in Growth, Plus:
  • Lower fees
  • Advanced Analytics
  • Contextual Insights
  • Advanced Reporting
  • Call / Text Support

14-day free trial

Enterprise

$499 / month

or $4,990/year and save 17%

$1,000 in free recovered sales. Then 2.5% of carts recovered by us + carrier fees. See pricing page for full details.

  • Everything in Pro, Plus:
  • Lower fees
  • Custom Workflows
  • Dedicated Account Manager
  • Migration / Personalized Setup
  • 24/7 Support

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (272)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost revenue through effective abandoned cart recovery and personalized AI-driven SMS messaging. It's noted for its ease of use, automation features, and seamless Shopify integration. The responsive customer support and compliance with SMS regulations are also appreciated, alongside valuable real-time analytics that enhance customer interactions and sales.

February 8, 2025

WARNING: Deceptive Billing & Horrible Customer Service

I strongly advise DO NOT install this app! TxtCart uses misleading pricing tactics and unauthorized charges that are NOT clearly disclosed upfront.

Hidden Fees: They claim it’s $29/month, but then sneak in 15% of cart recovery revenue WITHOUT proper consent. This is NOT explicitly stated before they start charging.

Impossible to Get a Refund: Even after multiple disputes, they refuse to process a refund, ignoring Shopify's merchant protection policies.

Terrible Customer Support: Rude, dismissive, and even threatened legal action just for asking for a refund! Completely unprofessional and unethical.

Massive Overcharging: They kept charging me way beyond what was expected—my total fees were way higher than my actual earnings from their "service."

Shopify Should Ban This App! I hope Shopify takes action because this is NOT a trustworthy app to do business with.

If you care about your business, STAY AWAY from TxtCart. Do NOT fall into their trap!

Varto Jewelry
United States
7 months using the app
TxtCart replied February 10, 2025

Thank you for sharing your feedback. As TxtCart's founder, I feel it's important to address these claims directly as they are damaging to my business & false:

Our pricing model of which includes many plans, includes a $29/month plus 15% of recovered revenue generated by us. This is clearly stated on the app listing page here, our external websites pricing page, signup flow, and terms of service. We believe in full transparency and never charge unauthorized fees. In fact, 100% of our billing is done through Shopify billing which is white labeled stripe. It's borderline a requirement for Shopify apps. This means we rely soley on Shopify, and are given no power to issue any sort of unauthorized charges.

This merchant, was a TxtCart customer for over 6 months, and generated over $3.2K with our app at over a 5x ROI. Regarding refunds, our records show all charges were in accordance with our documented pricing structure. Our support team & Shopify maintains detailed logs of all interactions and we categorically deny any claims of unprofessional conduct or threats. This merchant reached out to Shopify who took our side in denial of refund, and thus resorted to publically defaming the company here unfortunately.

We take pride in helping thousands of merchants recover abandoned carts through SMS marketing, with an average ROI of 18x for our customers. Our 4.8/5 rating on Shopify from over 500 verified merchants reflects our commitment to transparent pricing and excellent service.

I invite anyone with questions about our service to contact me directly. We remain committed to helping merchants grow their business through ethical, affordable and effective SMS marketing.

January 23, 2025

Great app for SMS campaign and great customer service , will continue using.

HeatTransferStore
United States
6 months using the app
TxtCart replied January 24, 2025

Thanks so much for your awesome testimonial!

- TxtCart Team

February 12, 2025

Juan was very helpful and was there ever time I had a question!!

BondsHealthyproducts
United States
3 months using the app
TxtCart replied February 14, 2025

Thanks so much for your awesome testimonial!

- TxtCart Team

Support

App support provided by TxtCart.

Or visit their support portal

Developer

TxtCart

80 Broad Street, New York, NY, 10004, US

Launched

February 2, 2021 · Changelog

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