Reviews (372)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app effective for boosting conversion rates and recovering abandoned carts, with some seeing over 50x ROI. Its AI-driven SMS feature outperforms email notifications, and setup is easy with customizable templates. The app integrates seamlessly with Shopify, making it beginner-friendly. Exceptional customer support is frequently praised for providing fast, knowledgeable assistance, enhancing the onboarding experience and contributing to increased sales through SMS notifications.

November 27, 2025

I just started using txtcart so far so good ive gotten some sales with them and now im waiting to see how I do with Black Friday. I love that it does the interactive conversation with my customers for me

Raw V Hair
United States
3 months using the app
TxtCart replied November 28, 2025

We're thrilled to hear you've already seen some sales and that the AI-driven conversations are working well for you!

Thank you for the great feedback!

July 27, 2025

Ehsan was very patient, informative, and helpful today. He attempted to resolve my concerns to the best of his ability.

Candle Talk
United States
2 months using the app
TxtCart replied August 8, 2025

Thanks so much for your awesome testimonial!

- TxtCart Team

April 3, 2024

Sara was incredibly helpful, responding promptly and resolving the issue swiftly. I would highly recommend her to other customers

LOAF Cronulla
Australia
About 2 months using the app
TxtCart replied April 8, 2024

Thanks so much for the kind words about our SMS platform.

- Sara from TxtCart

April 25, 2024

Can't wait for this help turn them abandon carts into sales

DigitalDealHeaven
United Kingdom
12 days using the app
TxtCart replied April 29, 2024

We can't wait either! Hopefully you can update this to include the stats of your ACR efforts :)

- Sara from TxtCart

April 30, 2025

Assistant was very helpful and fast!

Lap of Luxury Scrubs
United States
Almost 2 years using the app
TxtCart replied May 3, 2025

Thanks so much for your review!

- TxtCart Team

August 27, 2025

Just started using it 24 hours ago, but Juan has been helpful with set-up. excited to see if it drives sales.

We're Back
United States
About 2 months using the app
TxtCart replied September 8, 2025

We appreciate you taking the time to review TxtCart SMS Marketing!

- TxtCart Team

Edited April 10, 2025

Did not see much result and could not open the app properly on my end. Hopefully I will give it a try in the future.

YUMIYU
United States
26 days using the app
TxtCart replied March 14, 2025

Thanks so much for your awesome testimonial!

- TxtCart Team

January 22, 2025

Emily's Stitchery
United States
6 days using the app
TxtCart replied January 24, 2025

Hi there,

Thanks so much for the review! If you found value from our CS team and or the app would appreciate you updating the review :)

TxtCart Team