Reviews (391)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants praise this app for significantly boosting revenue by recovering abandoned carts and enhancing conversion rates, with returns sometimes exceeding 50x. It's valued for its intuitive interface, seamless Shopify integration, and effective AI-driven conversations. The app's automation and built-in flows are appreciated for convenience and effectiveness. Customer support is frequently commended for being responsive and helpful, providing personalized solutions that make merchants feel valued.
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This app is amazing! I'm getting an 8.29x ROI completely on autopilot. The abandoned checkout flow alone has generated over $16,000 in recovered revenue. If you're on Shopify and not using TxtCart you are leaving serious money on the table. Hands down one of the best investments I've made for my store. A must have.
Wow, thank you so much for your review! Over $16,000 in recovered revenue is incredible, and we love hearing that it's all running on autopilot (that's what TxtCart is all about).
We appreciate the kind words and are so glad to hear that TxtCart has been such a strong investment for your store! <3 :)
Had to uninstall the app after YEARS using them when they were a little fish in the pond.
Our store was completely offline for two months due to unforseen reasons. They tried to bill us (for sending people into the ether..no store online, nowhere for customers to go..seriously!)
As a long time shopify merchant i am warning you PLEASE make sure you see all other sms options BEFORE you install this app its the least and best you can do for your business especially in this economy. They are getting ready to bill us for another $266 next month but as i mentioned to Shopify support (Harvey needs to know about this whole thing) they will have to send that invoice to our attorneys because we're done dealing with them.
We're sorry to hear about your experience, and we appreciate you taking the time to share your feedback.
As our team explained, the issue your store experienced was caused by a problem outside of TxtCart's control. Even so, we have already issued a full refund for the charges out of appreciation for your long-standing business with us.
Since the original payment was not made in cash, our team issued app credits instead. We also contacted the Shopify team directly, and they confirmed that the credits were split across two separate unpaid bills, which we understand may have added to the confusion. All of these details are included in the messages our team has already sent you.
We're committed to giving you the level of support you deserve, and if you could respond to our team's messages, we're confident you'll see that this has already been taken care of.
We look forward to continuing to support your business.
Thank you Txt Cart for such a wonderful app. My customers are able to get shipping confirmations and abandoned cart reminders directly to their email. This has increased my business revenue
Thank you for the love! We're so glad TxtCart has been making a real difference in your revenue. Let's keep those numbers growing!
TxtCart's campaigns alone have driven lots of revenue for our store. The managed program made it even easier for us - they drafted the sms, scheduled and sent. We hopped on calls to chat strategy and our store is at a solid ROI of 20x. Highly recommend for any brand serious about scaling revenue through SMS.
Wow, thank you for this! 20x ROI is incredible and we love hearing that Managed Campaigns has made things easier for you.
We appreciate the recommendation and look forward to keep driving results together!
Great app and customer service, better than most other sms apps I've tried before like Emotive, it's got a lot of built in flows so it's really convenient and nice.
Thank you so much! We're glad TxtCart stood out and that the built-in flows have made things easier for you. We appreciate you giving us a shot!
This app is amazing! The ROI is crazy good and we've been at over 50x ROI using this app. Easy to use and customize.
Thank you so much! 50x ROI is incredible and we love hearing it. So glad the app has been easy to use and we can't wait to keep delivering results! :D
Incredible experience, very professional team, and we already got results in less than 2 weeks !
Huge ROI's made from their team and the TxtCart software.
VERY HAPPY ! totally underrated.
Wow, thank you so much! Results in under 2 weeks is amazing to hear!
We're thrilled you're already having a great ROI and experience using our app!
After a month of back and forth, the app team does not have any timeline line on when the MOST CRITICAL function ' Creating Segments' will be available. Really disappointed that Shopify allows companies to release an app without features that are advertised.
Thank you! Our support team works hard to be there when you need them, so this means a lot to us. We're glad you're having a great experience!
This app has helped us increase our conversion rate easier and quicker than any other method...and it doesn't hurt that they have great customer service and are easy to work with.
Thank you so much! We're really happy to hear TxtCart has been such a game-changer for your conversion rates :D
We appreciate you and look forward to keeping things running smoothly for you!
I worked with Nina and Eshan on the onboarding team, and they were fantastic! They were incredibly responsive and worked closely with me to get the app implemented as quickly as possible. Since going live, we’ve recovered a significant number of abandoned carts, resulting in meaningful incremental revenue for our business. I definitely recommend TxtCart!
Nina and Eshan will be so happy to hear this! We'll make sure to pass along the kind words.
Getting you live as quickly as possible is the goal, and it's awesome to see it already paying off with recovered carts and revenue.
Reviews like this mean a lot to the team and we appreciate you taking the time to share your experience and for recommending TxtCart!
