Reviews (545)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this SMS tool as easy to set up with a clean, intuitive interface and no-code onboarding. Many report strong ROI and recovered revenue from AI-driven abandoned cart and checkout flows that run on autopilot. They value human-like two-way conversations, prebuilt flows, and managed campaigns. Merchants also highlight smooth Shopify integration, compliance help, EU coverage, and fast, friendly, “top-tier” support, often calling it a must-have.
Refine
-
By rating
Great tool to reach your customers and generate more sales. If they had an API connection it would be even more useful
Thank you for the feedback! Our API and MCP connection is coming very soon. Stay tuned!
TxtCart has been a great addition to our store. The AI-driven SMS flows recover abandoned carts with almost no setup on our end, and the messages read like a real person wrote them. Support has been fast and helpful whenever we've had questions, so I'd recommend it to any Shopify brand looking to grow SMS revenue.
Great experience with TxtCart so far. The platform is easy to navigate and the setup process has been straightforward. Their support team has also been extremely responsive and helpful, especially Roohul, who went above and beyond to help with our TFN approval process. Excited to continue using TxtCart as we grow our SMS marketing
Thank you for the shoutout to our support team and Roohul. We'll make sure he sees this! :D
Best Shopify SMS app out there. Very intuitive interface, many automation options and handy 2-way communication possible. Big bonus is the recent addition of many EU countries, so we can cover most markets. Very fast and friendly customer support!
Thank you so much! :D We're really glad the EU expansion has been a game changer for your markets. Two-way conversations, solid automations, and fast support, that's exactly the experience we want every merchant to have. Really appreciate the kind words! <3
Tex Cart has been one of the best additions to my Shopify store. It's incredibly easy to set up, and the abandoned cart recovery through SMS has helped recover sales I would have otherwise lost. The platform is reliable, the automations work seamlessly, and the support team is responsive whenever I have questions. If you're serious about increasing conversions and recovering more abandoned carts, Tex Cart is absolutely worth it.
Thank you so much for this amazing feedback, it truly means a lot to us!
We always strive to make things as easy as possible for our customers, from onboarding all the way through to performance. Our team works hard every day to make sure you're getting the most out of TxtCart and feedback like this reminds us why we do it! THANK YOU!
The AI helper has been amazing to work with. I have been able to get a lot of things handled. There are some things I would like this app to do. Mainly, I want to be notified if a customer text communications goes beyond 3 customer questions. I would also like to be notified if I decide to handle a customer question, I want to be notified when and if the customer responds. The agent said the app is working to implement those items. These would be great improvements IMO
Thank you for the great feedback about our app and team! We're happy to confirm that our team is already working on a notification system for conversations, so this is something you'll be seeing in your TxtCart app very soon. Stay tuned!
TxtCart has been a great addition to our SMS marketing stack. Setup was quick and required zero coding — synced with our Shopify store right away. The abandoned cart recovery flows have helped us win back sales we would've otherwise lost, and the two-way AI conversations feel personal instead of spammy. Support (shoutout to Roohul) has also been responsive and helpful whenever we've had questions. Recommend it for any store looking to grow SMS revenue on autopilot.
Thank you so much for this! We'll make sure Roohul sees the shoutout!
Winning back lost sales while keeping conversations feeling personal and human is exactly what our AI Agent is all about!
We really appreciate the recommendation! :)
Great customer service, helped me setting up my TFN despite having issues, very interested in the AI automated responses and flows.
Excellent replacement I was seeking after sunset of yotpo sms
Thank you for preferring TxtCart!
We're glad our team could get your issues sorted. We're confident that our AI responses and flows are going to make a real difference for your store! :D
Great customer support, we had some issues verifying the number and they've helped us immediately and resolved the problem. Would recommend them.
A great platform for SMS. The support is always great and the cost is much lower than the likes of Klaviyo. Highly recommend
