Reviews (245)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report significant revenue boosts from using this SMS marketing tool, particularly for recovering abandoned carts, with one noting an $8,500 increase in 45 days. They praise its easy setup, user-friendly interface, and AI-driven personalized messaging. The app offers strong customer support, seamless Shopify integration, real-time analytics, compliance with SMS regulations, and supports two-way conversations, enhancing marketing strategies.

November 16, 2024

The app itself works great! They provide intimate conversations with your customers with their AI tools in any way to recover your sales. The support is very friendly and has helped me to unsubscribe my plan, because I haven't been able to use it. But I will definitely come back to this platform at a higher scale.

Lumixora
United States
6 months using the app
TxtCart replied November 18, 2024

Thanks so much for the great feedback! Super happy to hear that TxtCart has been such a success for Lumixora. Let us know if there's anything else we can ever help with :)

- TxtCart Team

December 29, 2024

Its a very easy to use platform and the support team is amazing. Also the team believes so much in their product that you get a free trial so with that it pays for itself by generating you extra sales. No risk fam. But once you are in and essentially making (free) money I doubt you will ever look any other way. Support team is great. Platform is always getting better and innovating. Txt cart understands that making you more money and keeping their clients happy is what keeps them going. Well done Txt Cart.

IceMan Customs
United States
13 days using the app
TxtCart replied December 30, 2024

Thanks so much for your awesome testimonial! Super happy to hear how much you love TxtCart SMS marketing for the results and customer experience/support. Let us know if there's anything else we can ever help with :)

- TxtCart Team

November 16, 2024

I've been using txtcart on my store for the last few months, and honestly I'm very happy! It has been a game changer in terms of converting those customers that have abandoned cart. The set up is super easy, and their customer support team is responsive and helpful (even on the weekends). I highly recommend!

coBIO™
United States
About 2 months using the app
TxtCart replied November 17, 2024

Thank you for your amazing feedback! We’re super happy to hear that TxtCart has been a game-changer for your business. It’s great to know you’re enjoying the user-friendly platform, revenue generating features, and responsive customer service. Your recommendation means a lot to us!

- TxtCart Team

December 17, 2024

One of the best sms apps out there, I have over a 20 roas with my sms campaigns. They also have a boat load of new features releasing like sms support using ai, sms flows. Overall this app is excellent and I can’t wait until all the features are released!

Haute
United States
27 days using the app
TxtCart replied December 19, 2024

Thanks so much for the feedback, here 24/7 for any questions or issues you may have!!

- Roohul @ TxtCart

November 18, 2024

"Super helpful support team, took care of my issues right away and even helped setup our first BFCM campaign which is very exciting. Highly recommend!"

belleza
United Kingdom
2 months using the app
TxtCart replied November 22, 2024

Thanks so much for your review! Super happy to hear that TxtCart has been such a success for you. Glad to help you setup those campaigns.

- TxtCart Team

November 14, 2024

Our returns have been amazing.
I do not know if we every would have reached these customers if we had not found this app.

HeightsDistrict
United States
4 months using the app
TxtCart replied November 15, 2024

Amazing to see the ROI generated in such a short period of time from automations like abandoned checkout recovery. Excited for you to see how 2-way SMS campaigns perform.

- Kyle @ TxtCart

December 10, 2024

Customer Service was very good and helped me resubmit my toll free number and reset my cart recovery. Highly satisfied! Juan and Rachel were awesome customer service agents.

Shop Lunora
United States
3 months using the app
TxtCart replied December 15, 2024

Thanks so much for the feedback, here 24/7 for any questions or issues you may have!!

- Roohul @ TxtCart

January 3, 2025

Only a little over a month in and we have already seen a big influx or revenue that we would not have seen without TxtCart. Def recommend!

drinkctrl.com
United States
About 1 month using the app
TxtCart replied January 12, 2025

Thanks so much for your awesome testimonial! Super happy to hear how much you love TxtCart SMS marketing for the results and customer experience/support. Let us know if there's anything else we can ever help with :)

- TxtCart Team

December 3, 2024

They are super responsive, knowledgeable, and always go above and beyond to help with any issues or questions. Using this app has been such a smooth experience, thanks to their incredible support. Highly recommend!

Verenzia
United States
About 1 month using the app
TxtCart replied December 4, 2024

Thanks so much for your awesome testimonial! Super happy to hear how much you love TxtCart SMS marketing for the results and customer experience/support. Let us know if there's anything else we can ever help with :)

- TxtCart Team

November 27, 2024

amazing customer experience, really fast replies and a very kind man who was very helpful. top top quality

Auralia's
United Kingdom
5 months using the app
TxtCart replied November 28, 2024

Your review means so much!! Thank you truly. We're blessed to work with such awesome merchants like yourself.

- TxtCart Team