Reviews (360)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for recovering abandoned checkouts and boosting sales, with some seeing over 50x ROI. It's easy to set up, featuring intuitive SMS marketing tools and effective AI for guiding customers back through the sales funnel. The user-friendly interface simplifies campaign setup and real-time tracking. Customer support is responsive and professional, offering prompt assistance and making merchants feel valued and supported.

March 6, 2026

This app is amazing! The ROI is crazy good and we've been at over 50x ROI using this app. Easy to use and customize.

Elyseart
United States
4 months using the app
TxtCart replied March 16, 2026

Thank you so much! 50x ROI is incredible and we love hearing it. So glad the app has been easy to use and we can't wait to keep delivering results! :D

February 3, 2026

This app has helped us increase our conversion rate easier and quicker than any other method...and it doesn't hurt that they have great customer service and are easy to work with.

Monkeeroos
United States
6 months using the app
TxtCart replied February 4, 2026

Thank you so much! We're really happy to hear TxtCart has been such a game-changer for your conversion rates :D

We appreciate you and look forward to keeping things running smoothly for you!

Edited March 15, 2026

After a month of back and forth, the app team does not have any timeline line on when the MOST CRITICAL function ' Creating Segments' will be available. Really disappointed that Shopify allows companies to release an app without features that are advertised.

TheUrbanGeek
United States
23 days using the app
TxtCart replied February 26, 2026

Thank you! Our support team works hard to be there when you need them, so this means a lot to us. We're glad you're having a great experience!

February 18, 2026

I worked with Nina and Eshan on the onboarding team, and they were fantastic! They were incredibly responsive and worked closely with me to get the app implemented as quickly as possible. Since going live, we’ve recovered a significant number of abandoned carts, resulting in meaningful incremental revenue for our business. I definitely recommend TxtCart!

Wip
United States
22 days using the app
TxtCart replied February 19, 2026

Nina and Eshan will be so happy to hear this! We'll make sure to pass along the kind words.

Getting you live as quickly as possible is the goal, and it's awesome to see it already paying off with recovered carts and revenue.

Reviews like this mean a lot to the team and we appreciate you taking the time to share your experience and for recommending TxtCart!

March 4, 2026

Incredible experience, very professional team, and we already got results in less than 2 weeks !

Huge ROI's made from their team and the TxtCart software.

VERY HAPPY ! totally underrated.

LOVERSE
United States
14 days using the app
TxtCart replied March 6, 2026

Wow, thank you so much! Results in under 2 weeks is amazing to hear!

We're thrilled you're already having a great ROI and experience using our app!

January 8, 2026

TxtCard has been great with recovering a lot of my customers. The AI seems very realistic and the customers love taking the offer!

PureEvals
United States
4 months using the app
TxtCart replied January 9, 2026

Thank you for your review!

Edited February 19, 2026

Amazing customer support. I had a bit of trouble activating my toll-free number, but their support team was incredibly responsive and helpful from start to finish. They answered all of my questions clearly and walked me through the process step by step, making everything easy to understand. You can really tell they care about helping their users and resolving issues quickly. Overall, a great experience and excellent support. Highly recommend.

DIAMALFI
United States
1 day using the app
TxtCart replied February 19, 2026

Thank you for your review!

Juan will be so happy to hear this! We'll make sure to pass your feedback along!

February 20, 2026

Katie was an amazing help in getting me set up with TXTCart! I was reallt grateful with the support she provided - I'm looking forward to using this app, as the reviews are consistent with the service so far!

YAHKARA
United States
3 months using the app
TxtCart replied February 26, 2026

Thank you so much! We're glad to hear Katie took good care of you. Can't wait for you to see what TxtCart can do for your store!

January 27, 2026

I received great customer support and fast reply times. I was able to fix a problem almost asap. Would highly recommend for friend!

Vantique
United States
5 months using the app
TxtCart replied January 30, 2026

Thanks so much for the awesome feedback! We're really glad we could help you get that sorted out quickly. We appreciate you recommending us!

March 26, 2026

great app the templates made it easy to set up the sms part

Eko Rage
United States
19 days using the app
TxtCart replied March 31, 2026

Thank you! We're glad the templates made setup easy. That's exactly what they're there for. Happy to have you with us!