Reviews (568)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up with an intuitive dashboard and automations that quietly recover abandoned carts and revenue. Many report strong ROI—often saying it “pays for itself”—and find SMS campaigns outperform email. The AI-powered, two-way SMS feels human and non-spammy, helping answer questions and drive purchases. Support is praised as fast, hands-on, and helpful with compliance, multi-country setup, and number registration.

October 6, 2026

Great tool to reach your customers and generate more sales. If they had an API connection it would be even more useful

Chérie
United States
12 months using the app
TxtCart replied October 13, 2026

Thank you for the feedback! Our API and MCP connection is coming very soon. Stay tuned!

October 1, 2026

TxtCart has been a great addition to our store. The AI-driven SMS flows recover abandoned carts with almost no setup on our end, and the messages read like a real person wrote them. Support has been fast and helpful whenever we've had questions, so I'd recommend it to any Shopify brand looking to grow SMS revenue.

Kalden
United States
About 2 years using the app
August 27, 2026

Great experience with TxtCart so far. The platform is easy to navigate and the setup process has been straightforward. Their support team has also been extremely responsive and helpful, especially Roohul, who went above and beyond to help with our TFN approval process. Excited to continue using TxtCart as we grow our SMS marketing

Celeste L’Amour
United States
3 months using the app
TxtCart replied August 31, 2026

Thank you for the shoutout to our support team and Roohul. We'll make sure he sees this! :D

August 17, 2026

Best Shopify SMS app out there. Very intuitive interface, many automation options and handy 2-way communication possible. Big bonus is the recent addition of many EU countries, so we can cover most markets. Very fast and friendly customer support!

Tomorrowland Store
Belgium
About 2 hours using the app
TxtCart replied August 20, 2026

Thank you so much! :D We're really glad the EU expansion has been a game changer for your markets. Two-way conversations, solid automations, and fast support, that's exactly the experience we want every merchant to have. Really appreciate the kind words! <3

July 30, 2026

Tex Cart has been one of the best additions to my Shopify store. It's incredibly easy to set up, and the abandoned cart recovery through SMS has helped recover sales I would have otherwise lost. The platform is reliable, the automations work seamlessly, and the support team is responsive whenever I have questions. If you're serious about increasing conversions and recovering more abandoned carts, Tex Cart is absolutely worth it.

Oakvale
United States
31 minutes using the app
TxtCart replied August 3, 2026

Thank you so much for this amazing feedback, it truly means a lot to us!

We always strive to make things as easy as possible for our customers, from onboarding all the way through to performance. Our team works hard every day to make sure you're getting the most out of TxtCart and feedback like this reminds us why we do it! THANK YOU!

July 31, 2026

The AI helper has been amazing to work with. I have been able to get a lot of things handled. There are some things I would like this app to do. Mainly, I want to be notified if a customer text communications goes beyond 3 customer questions. I would also like to be notified if I decide to handle a customer question, I want to be notified when and if the customer responds. The agent said the app is working to implement those items. These would be great improvements IMO

Soilutions
United States
4 months using the app
TxtCart replied August 3, 2026

Thank you for the great feedback about our app and team! We're happy to confirm that our team is already working on a notification system for conversations, so this is something you'll be seeing in your TxtCart app very soon. Stay tuned!

November 9, 2026

Great app, I have used it with several other stores and it really makes money with the abandoned carts

Muse Arden
United States
4 days using the app
November 2, 2026

Great customer service and quick reply game

Avenne
Australia
About 9 hours using the app
TxtCart replied November 2, 2026

Thank you! We appreciate the feedback!

October 26, 2026

Excellent service and quick response!! Thank you again for everything!

Southern Fry Kings
United States
3 days using the app
TxtCart replied November 2, 2026

Thank you for coming back to say that! We're always around if you need anything else! :)

October 9, 2026

Great customer support, we had some issues verifying the number and they've helped us immediately and resolved the problem. Would recommend them.

Lissaire
United Kingdom
3 days using the app
TxtCart replied October 13, 2026

Thank you for the recommendation! We’re glad our team was able to jump on your issue right away and get everything resolved quickly. That’s exactly the standard we hold ourselves to!