Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective SMS marketing solutions and exceptional customer service. It's praised for its easy setup, seamless Shopify integration, and AI-powered automated responses. Many appreciate its ability to tackle cart abandonment, boost conversion rates, and enable genuine customer interactions. The app's data analytics and conversational texting features are also valued. Merchants commend its transparency about costs and delivery times, and the quick, professional customer support.

April 16, 2024

Excellent app to recover lossing sales.

Astrallure
United States
About 1 month using the app
TxtCart replied April 18, 2024

Amazing to hear how effective TxtCart SMS has been at recovering your abandoned checkouts via conversational text messaging!!

- TxtCart Team

March 18, 2024

Rachel and Kyle are a great help. Great customer support. Awesome tech and looking forward to the 3.0!

Ponyjet
United Kingdom
3 days using the app
TxtCart replied March 21, 2024

Thanks so much for the kind words Toby, very excited for the future and what's to come :))

- Rachel with TxtCart

March 19, 2024

I love TxtCart!!! It's an amazing app to use and I recover 30% more sales!!

Flawless
United States
6 days using the app
TxtCart replied March 21, 2024

Amazing, so glad you are CRUSHING it with SMS Marketing :)

- Rachel from TxtCart

December 7, 2023

It's been really amazing using TXTCart. It was easy and simple to setup! Plus the support has been awesome as well from the team. The app started working immediately when we connected it and it's great to see our abandon cart potential customers begin to respond to the text messages!

PHXNIX
United States
2 months using the app
TxtCart replied December 8, 2023

Appreciate your review and continued love & support for TxtCart :)

- TxtCart Team

March 8, 2024

Great SMS marketing app!

Sondara
United States
About 2 months using the app
TxtCart replied March 10, 2024

Glad to hear it! Let us know if we can further improve anything!

- TxtCart Team

February 5, 2024

Great customer service. They will help you!

My 2024 New Store
United States
23 days using the app
TxtCart replied February 7, 2024

Always here to help!

- Sara @ TxtCart

December 5, 2023

I really enjoy the services they provide. If you ever have a question or concerns with billing then Kyle is the right person for the job. I mean great customer services and great at getting the problem resolved. Check out the TxtCart app now.

PROFLY GEAR
United States
7 months using the app
TxtCart replied December 6, 2023

We’re very glad to hear that! Thanks for taking the time to share your feedback! It is much appreciated.

- Sara from TxtCart

December 21, 2023

I'm new to e-commerce and the people at txtcart are friendly, patient, knowledgeable, and helpful! I look forward to working with them long term

Fuzzy Butts
United States
About 2 months using the app
TxtCart replied December 30, 2023

Awesome testimony, thanks so much for the kind words! Happy holidays!

- TxtCart Team

December 10, 2023

Heard about TxtCart from a friend and I have to say, while I was skeptical I am very impressed. From the quick few minute onboarding, to their support's willingness to work and help you get setup/results. And the product is very cool, automated responses from AI and real people acting as an extension of your sales team and CS. 10/10 if I could! Highly recommend to anyone looking for an effective SMS solution with top notch support.

O'Cera
Pakistan
14 days using the app
TxtCart replied December 11, 2023

Awesome to hear from you! Appreciate the kind words and love the word of mouth. Keep up the good work.

- TxtCart Team

December 5, 2023

As a user of txtCart at The Premium Way, I’m thoroughly impressed by its effectiveness in addressing cart abandonment issues. The tool’s seamless integration with our Shopify store has been a game changer. The most striking feature is the excellent communication system it offers. Unlike other tools, txtCart facilitates genuine two-way interactions, allowing us to engage directly with our customers. This personal touch has not only improved our customer service but has also significantly increased the trust and conversion for our store. Thanks once again.

The Premium Way
Australia
10 days using the app
TxtCart replied December 7, 2023

A great testimony we greatly appreciate the feedback and summary of success thus far :) Let us know if there's anything else we can do better!

- TxtCart Team