Reviews (278)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost revenue through effective abandoned cart recovery and personalized AI-driven SMS messaging. It's noted for its ease of use, automation features, and seamless Shopify integration. The responsive customer support and compliance with SMS regulations are also appreciated, alongside valuable real-time analytics that enhance customer interactions and sales.

November 27, 2024

Easy to use and good customer service

Yana K
United States
3 months using the app
TxtCart replied December 4, 2024

Greatly appreciate the feedback and compliments! We're just a message away :)

- TxtCart Team

January 19, 2025

This is a scam . They billed me even after I uninstalled during trial period

Curated Collections
United States
18 days using the app
TxtCart replied January 20, 2025

Hi there,

Our support team is working with you to not only refund your amount but also hook it up with access to our Early Stage plan which is free + 20%.

Your trial expired on Jan 9th, and you cancelled on Jan 13th which is outside of our refund grace period, however we've made a one time exception to help you :)

Please understand we're a small business as well, and not a scam. You were appropriately charged as you setup the Starter plan and stayed on beyond your free trial.

Please kindly consider removing this review :)

February 5, 2025

We've been using TxtCart on a variety of different stores, generating almost 6 figures at an 11x ROI because of this app! I absolutely love it, and the owners are super cool as well. 5/5 stars for me.

Lenoria
United States
37 minutes using the app
TxtCart replied February 8, 2025

Super happy to hear how much you love TxtCart SMS marketing for the results and customer experience/support. Let us know if there's anything else we can ever help with :)

- TxtCart Team

October 21, 2024

I had an excellent experience with Kyle from TxtCart! He took the time to walk me through the app, explaining all its features in a clear and detailed way. His expertise and patience were much appreciated, and I now feel confident using the platform to enhance my business. Great customer support.

GLOBALCOMMERCE
Portugal
18 days using the app
TxtCart replied October 25, 2024

Glad you had such a great experience and we greatly appreciate your business!

- TxtCart Team

November 29, 2024

Great experience

SpideyJunky
United States
10 months using the app
TxtCart replied December 4, 2024

Very glad to hear about the continued great experience you've had with SMS and TxtCart in particular :)

- Juan @ TxtCart

February 16, 2025

best customer support I've seen from a shopify SMS app. Very easy to setup and a great team to help support through the proccess.

Gent's Dresser
Canada
About 2 hours using the app
TxtCart replied February 17, 2025

Thanks so much for your awesome testimonial!

- TxtCart Team

October 3, 2024

TxtCart is awesome. Within the first month of using it it brought in over $10k in rev across all my stores. No point not to have this app downloaded it's easy to set up and brings in free money, definitely recommend.

LunivA
United States
2 months using the app
TxtCart replied October 9, 2024

WOW! Awesome review and we greatly appreciate your business.

- TxtCart Team

October 2, 2024

I use this sms recovery app on all my stores. Super easy set up, starts recovering carts immediately without you having to do anything, AI features are awesome as well. Would highly recommend for brand new stores and existing brands

PlayVisionX
United States
3 months using the app
TxtCart replied October 9, 2024

Awesome to hear. Thanks for taking the time to leave some feedback, greatly appreciated :)

- TxtCart Team

October 28, 2024

Love the app, support is really kind and professional and they respond really fast throught the whole day.

Deff recommend it

GLOAR
United States
16 days using the app
TxtCart replied October 29, 2024

Greatly appreciate your support and business! Look forward to a long standing partnership with TxtCart SMS :)

- Juan @ TxtCart

February 14, 2025

Amazing costumer service, the app works like a charm, have been using for a month and help me recovered a lot of lost sales..

E- RIDERS EUROPE
India
20 minutes using the app
TxtCart replied February 15, 2025

Super happy to hear how much you love TxtCart SMS marketing for the results and customer experience/support. Let us know if there's anything else we can ever help with :)

- TxtCart Team