Reviews (283)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to boost revenue through effective abandoned cart recovery and personalized AI-driven SMS messaging. It's noted for its ease of use, automation features, and seamless Shopify integration. The responsive customer support and compliance with SMS regulations are also appreciated, alongside valuable real-time analytics that enhance customer interactions and sales.
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Support is 10/10, Rohuul solved my problem instantly, and their attention was 10/10! Other apps should learn from this app on how to set up a proper customer service team!
Wow thank you so much, it mean's a lot truly!!! We take great pride in our Customer Support and how we handle merchant requests. Let us know if we can ever be helpful! Best ...
Excellent customer service
Much appreciated on the feedback!!!
- TxtCart Team
Great app, lovely support!
Thank you for your testimonial! Very glad to hear of your positive experience with both the app and team. Let us know if there's anything else we can ever help with :)
- ...
Great support teamWish their app was still "free + usage" but they changed it and it wasn't brought up to me :( so i got charged 3x...but never the less the support team was there to help when i needed them to resolve so good service for sure like probably the best i've encountered on shopify thanks guys will continue to use app in like 3-4 months.. hope the price drops a little though cause that ...
Glad to hear you value our customer support! look forward to continuing the relationship in the future :)
- TxtCart Team
Fast and efficient customer service.Roohul was very helpful
Thanks so much for your awesome testimonial!
- TxtCart Team
fast reply. thank you
Thanks so much for your awesome testimonial!
- TxtCart Team
It really helped conversions and the customer support is super helpful :D
Super glad to hear the sms cart recovery is cranking out those extra sales! Stay tuned for some new features dropping soon :)
- Rachel TxtCart
10/10 Customer Service!
The App Didn't work out for me & my needs, So I un installed it, However I was charged for a subscription before I un-Installed the app, I have Txt Cart a quick call, and they were fast to issue a refund. Fantastic Customer Service. The app just didn't end up working out for me.
Greatly appreciate the kind words!
- Sara @ TxtCart
just started using it, email support is the best way to receive help, excited to see how this helps.
Greatly appreciate the feedback! Can't wait to hear how those results end up shaping up!
- Rachel @ TxtCart
Fast Response time. I got an accidental charge on my account and they answered all my concerns as well as gave me a refund. The amazing customer service really showed when they informed me about a startup plan I wasn't aware of. So Flexible, so smooth, 100% recommend!
Glad you had a great experience with the app and our awesome support team!
- Rachel @ TxtCart