Reviews (189)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost revenue, notably with reports of significant earnings increases shortly after implementation. It's praised for reducing cart abandonment and increasing sales conversions through personalized SMS messages. The app features AI-driven conversational SMS, real-time analytics, and complies with SMS regulations, making it both powerful and reliable. Merchants appreciate the quick setup, customizable platform, and the exceptional customer support noted for its responsiveness and helpfulness.

February 7, 2024

This app is an absolute game changer! My conversion rate has more that tripled in less than 24 hours with the text messaging to the customers.

Quick Transfers
United States
2 months using the app
TxtCart replied February 9, 2024

Love the testimony and positive results! Keep crushing it!

- Sara from TxtCart

February 29, 2024

TxtCart this app really amazing The support was very helpful. I recommend anyone for entrepreneur that want to grow their Shopify store revenue

Gentlemen Gear
United States
About 1 month using the app
TxtCart replied March 2, 2024

Really appreciate the strong testament of what we're doing here at TxtCart for entrepreneurs of all sizes!

- TxtCart Team

January 3, 2024

Great customer service! sorted some issues out really quickly and has been a pleasure working with them! would recommended.

LDN LUNA
United Kingdom
2 months using the app
TxtCart replied April 8, 2024

So glad we got you all sorted and you're all set to make sales and revenue with conversational sms marketing and cart recovery :))

- Kyle from TxtCart

February 7, 2024

So far this app is crushing it for my Shopify store. Recovered 128 subscribers today and the AI is having full blown conversations with customers to convert more sales. This just blew SMS Bump out of the water for me. No more credit loading and custom building. Conversational texting is the only way and set up took 1 minute. Simple, efficient and making me a ton of money. Thank you

Finley.
United States
13 days using the app
TxtCart replied February 9, 2024

So stoked to hear the early success you’re getting and look forward to continuing to work together and further improve the product for awesome brands like yourself!

- Kyle @ TxtCart

Edited November 17, 2023

The app is not yet ready for UK market so cannot complete the set up or use. The expected launch date for UK keeps getting pushed back each month so all very frustrating and a total waste of time. Received an interesting email about our review too - but I'll leave shopify to deal with that......

Bohotusk
United Kingdom
2 months using the app
TxtCart replied November 17, 2023

We appreciate your feedback and regret to hear about the challenges you've faced with our app. I assure you that we take such matters seriously, and I would like to address your concerns promptly.

Regarding the UK operations this feature is now LIVE as of 11/25.

Pertaining to your two charges, as promised, we had delivered you full refunds of both amounts no questions asked. It is a shame that you resort to defamation and spreading lies about how a business conducts itself and we will be further investigating this matter.

We are committed to transparency and accountability in our operations, and we would appreciate the same from you.

If you have any additional details or specific information that could assist us in resolving your case efficiently, please do not hesitate to share them.

November 21, 2023

Great customer support so far. They have live chat. The onboarding is pretty straightforward, you don't have to do much work, 80% is already set up.

Zentoic
Romania
3 months using the app
TxtCart replied November 23, 2023

We appreciate your testimony!

- TxtCart Support

December 21, 2023

I'm new to e-commerce and the people at txtcart are friendly, patient, knowledgeable, and helpful! I look forward to working with them long term

Fuzzy Butts
United States
About 2 months using the app
TxtCart replied December 30, 2023

Awesome testimony, thanks so much for the kind words! Happy holidays!

- TxtCart Team

Edited March 19, 2024

Customer support are very good and professional. Amazing app! LOVE THIS APP!!

Carthan
United States
3 months using the app
TxtCart replied March 8, 2024

We greatly appreciate the positive review and testimony to our support and app success.

- Rachel from TxtCart

December 2, 2023

Fantastic customer support so far, Rachel helped me setup everything with ease!
Looking forward to results now!

Breathe O'clock
Australia
13 days using the app
TxtCart replied December 3, 2023

So glad you valued the customer support and we are so excited to generate you additional revenue thru conversational SMS marketing and checkout recovery :))

- TxtCart Team

April 16, 2024

Excellent app to recover lossing sales.

Astrallure
United States
7 months using the app
TxtCart replied April 18, 2024

Amazing to hear how effective TxtCart SMS has been at recovering your abandoned checkouts via conversational text messaging!!

- TxtCart Team