Reviews (181)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing tool for its AI-driven capabilities that effectively address cart abandonment and enhance sales, noting revenue boosts and up to 400% ROI post-implementation. The app is appreciated for its easy Shopify integration, real-time analytics, and compliance with SMS regulations. Personalized SMS features, combining AI and human interaction, significantly improve customer engagement. Customer support, particularly staff members like Sara and Kyle, is frequently praised for being responsive and helpful.
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Fantastic service! I can't believe the extra money I am making now that the giant whole in my store that was abandoned checkouts is being tackled head on to help me get the highest possible number of conversions and reduce wasted ad spend.
So awesome to hear the results we’ve been able to generate for your store in the abandoned cart recovery department! Make sure to check out our campaigns and flow automations (coming soon)!
- TxtCart Support
Good app, I didn't manage to make any sales unfortunately with the app however, I will try it again another time!
We’re glad to have been a small part of your store and look forward to working together again!
- TxtCart Support
I wanted to know how to add my contacts to my subscriber list and the answer is not only vague, but it is very inaccurate.
The short answer is you cannot upload a CSV file at all. It must be done for you. Hope they can update the instructions.
The automated response is terrible which leaves the client going in circles to try to find out how to add the contacts by uploading a csv.
The chat human also insisted that I could upload a csv, but when I told her I don't see an option for it, she then told me that customer service must do it for you. Be more straight forward because clients are spending too much time on a wild goose chase. YOU CANNOT UPLOAD A CSV FILE. It must be done for the client by emailing support.
Hi there,
We really appreciate the honest feedback and are going to be updating our support docs to accurately reflect the current status of the product. Apologies as we have been recently building out a lot of new features so documentation has lagged behind a bit.
In short, yes, as of today, you need to reach out or email support at support@txtcartapp.com to allow our team to review your CSV and upload it to your account. However, we are building out a new, easier way to import/export subscribers directly within the new dashboard.
Hope this helps and look forward to driving more SMS revenue for your business.
- Kyle from TxtCart
Life changing install for us! It feels as though we have another employee getting sales for us with this app. We have already made so much extra revenue after only having the app for a few weeks now. They also have quick and helpful customer service!
Framing this one! We appreciate you and your love for TxtCart.
- Sara from TxtCart
Sara is very helpful when it comes to customer service, great help, very quick to answer.
I appreciate the kind words regarding the support! Thank you very much.
- Sara @ TxtCart
Highly recommended, this app is probably one of my favorite so far. I used so many apps in the past and this one is the best!
We appreciate the kind words, and are glad to hear you think so highly off the service! Keep crushing it.
- Kyle from TxtCart
Great customer service! sorted some issues out really quickly and has been a pleasure working with them! would recommended.
So glad we got you all sorted and you're all set to make sales and revenue with conversational sms marketing and cart recovery :))
- Kyle from TxtCart
By far the best SMS marketing app in the shopify store. It's a true game changer when it comes to increasing revenue from abandoned carts. Highly recommend it!
Thank you so much for the kind words and we're glad you're already seeing ROI!
- TxtCart Success
My favourite app for SMS Abandonment recovery. There's more features I haven't explored yet but the way I use it is pretty much set and forget. Highly Recommend.
Thanks so much for the kind words! Do be sure to let us know if there’s any further way we can support your shop!
- TxtCart Support
Rachel and Kyle are a great help. Great customer support. Awesome tech and looking forward to the 3.0!
Thanks so much for the kind words Toby, very excited for the future and what's to come :))
- Rachel with TxtCart