Reviews (189)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost revenue, notably with reports of significant earnings increases shortly after implementation. It's praised for reducing cart abandonment and increasing sales conversions through personalized SMS messages. The app features AI-driven conversational SMS, real-time analytics, and complies with SMS regulations, making it both powerful and reliable. Merchants appreciate the quick setup, customizable platform, and the exceptional customer support noted for its responsiveness and helpfulness.

April 8, 2024

very quick and efficient.

ShopArvenzo
Canada
9 days using the app
TxtCart replied April 13, 2024

Very glad you are happy with the support and service, let us know if we can do anything else better!

- TxtCart Team

November 12, 2023

Exceptional customer service, so understanding and helpful :)

SerenityCore
Ireland
7 months using the app
TxtCart replied April 8, 2024

Very glad to hear you're happy with the service and support!

- Sara from TxtCart

January 17, 2024

Only had it for 1 day but customer support seems helpful

Eu4ric
United States
About 1 hour using the app
TxtCart replied January 19, 2024

Thanks for the positive review! Glad you are happy with the service so far :)

- Sara from TxtCart

January 20, 2024

Excepcional atendimento, Muito obrigado Sara!

Effortless Glamor
United Kingdom
14 days using the app
TxtCart replied January 21, 2024

Appreciate the review!

- TxtCart Team

December 30, 2023

love the app

LuminaSonic
Canada
29 days using the app
TxtCart replied December 31, 2023

We appreciate the kind words and are glad to hear you love TxtCart SMS for powering massive ROI on your cart recovery and campaigns.

- TxtCart Team

April 19, 2024

Schnelle und einfache Installation, der Kundensupport ist sofort für Hilfe verfügbar.

Mileiva
Germany
3 months using the app
TxtCart replied April 29, 2024

Thanks so much for the kind words!

- Sara from TxtCart

February 7, 2024

Great

General store
United States
24 days using the app
TxtCart replied February 9, 2024

Glad you’re loving the platform thus far!

- TxtCart Team

July 14, 2022

So far I love this app! I have an abandoned cart campaign setup to help convert people who don't go through with their order, and it works great! It offers a discount code to the customer, and sends a realistic personalized text with their name so people really think its me texting them. I also love sending out campaigns when I launch a new deodorant scent, run a sale, or have any other exciting announcements and it does great! I also do a lot of email marketing, but text definitely resonates with a different crowd of people which I find to be super helpful. Any questions I have had, Kyle from support responded to me promptly and helpfully. Pricing is great too love how you can start with a free plan and just have them take % of the order too instead of paying a hefty monthly fee like other apps.
-Nigel from Breathe Naturals Deodorant

Breathe Naturals Deodorant
United States
Almost 3 years using the app
TxtCart replied July 14, 2022

Appreciate the kind words and am always happy to help, Nigel. We look forward to continuing to provide great services and support to your brand!

Kyle from TxtCart

Edited February 23, 2021

Great app, helping my store tons and bringing in more and more sales, I highly recommend this for anyone looking to easily increase their revenue

Infinity Lighter
United States
About 2 years using the app
TxtCart replied February 23, 2021

Thanks so much for the kind words! Keep up the great work with SMS :).

- TxtCart Support

August 30, 2023

I have found this is a good app for capturing abandon checkouts. I am happy with the conversion rate.

SoHot Swimwear
United States
Over 1 year using the app
TxtCart replied August 31, 2023

Glad to hear you’re having awesome results and happy with your conversion rate! I’m sure we can book a session to see how we can do even better for your SMS needs.

- TxtCart Team