Reviews (201)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales through personalized SMS marketing and abandoned cart recovery. They appreciate its easy setup, seamless integration with Shopify, and AI-driven conversational SMS capabilities, especially effective for high-ticket items. The real-time analytics and adherence to SMS regulations are also valued. Merchants commend the responsive and professional customer support, which quickly resolves issues, enhancing their overall experience.

March 18, 2024

Rachel and Kyle are a great help. Great customer support. Awesome tech and looking forward to the 3.0!

Ponyjet
United Kingdom
3 days using the app
TxtCart replied March 21, 2024

Thanks so much for the kind words Toby, very excited for the future and what's to come :))

- Rachel with TxtCart

May 2, 2024

amazing

Irriniti
Canada
2 months using the app
TxtCart replied May 4, 2024

Glad to hear!!!

- Sara from TxtCart

April 8, 2024

very quick and efficient.

ShopArvenzo
Canada
9 days using the app
TxtCart replied April 13, 2024

Very glad you are happy with the support and service, let us know if we can do anything else better!

- TxtCart Team

January 17, 2024

Only had it for 1 day but customer support seems helpful

Eu4ric
United States
About 1 hour using the app
TxtCart replied January 19, 2024

Thanks for the positive review! Glad you are happy with the service so far :)

- Sara from TxtCart

January 20, 2024

Excepcional atendimento, Muito obrigado Sara!

Effortless Glamor
United Kingdom
14 days using the app
TxtCart replied January 21, 2024

Appreciate the review!

- TxtCart Team

Edited November 19, 2024

Recently installed the app. There are a few setup steps (with great instructions) and the rest is automated. Tested out an abandoned cart and got the text a short time later. Very cool process and looking forward to seeing it in action! Also, great support team with quick response time!!

Cool Gear Pro
United States
7 days using the app
TxtCart replied July 25, 2024

Awesome to hear how seamless the experience, onboarding and results have been! That's certainly what we strive for when providing conversational SMS to our merchants. Let us know if we can improve anything!

- TxtCart Team

December 30, 2023

love the app

LuminaSonic
Canada
29 days using the app
TxtCart replied December 31, 2023

We appreciate the kind words and are glad to hear you love TxtCart SMS for powering massive ROI on your cart recovery and campaigns.

- TxtCart Team

February 7, 2024

Great

General store
United States
24 days using the app
TxtCart replied February 9, 2024

Glad you’re loving the platform thus far!

- TxtCart Team

April 19, 2024

Schnelle und einfache Installation, der Kundensupport ist sofort für Hilfe verfügbar.

Mileiva
Germany
3 months using the app
TxtCart replied April 29, 2024

Thanks so much for the kind words!

- Sara from TxtCart

July 14, 2022

So far I love this app! I have an abandoned cart campaign setup to help convert people who don't go through with their order, and it works great! It offers a discount code to the customer, and sends a realistic personalized text with their name so people really think its me texting them. I also love sending out campaigns when I launch a new deodorant scent, run a sale, or have any other exciting announcements and it does great! I also do a lot of email marketing, but text definitely resonates with a different crowd of people which I find to be super helpful. Any questions I have had, Kyle from support responded to me promptly and helpfully. Pricing is great too love how you can start with a free plan and just have them take % of the order too instead of paying a hefty monthly fee like other apps.
-Nigel from Breathe Naturals Deodorant

Breathe Naturals Deodorant
United States
Almost 3 years using the app
TxtCart replied July 14, 2022

Appreciate the kind words and am always happy to help, Nigel. We look forward to continuing to provide great services and support to your brand!

Kyle from TxtCart