Reviews (189)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost revenue, notably with reports of significant earnings increases shortly after implementation. It's praised for reducing cart abandonment and increasing sales conversions through personalized SMS messages. The app features AI-driven conversational SMS, real-time analytics, and complies with SMS regulations, making it both powerful and reliable. Merchants appreciate the quick setup, customizable platform, and the exceptional customer support noted for its responsiveness and helpfulness.

April 16, 2024

Excellent app to recover lossing sales.

Astrallure
United States
7 months using the app
TxtCart replied April 18, 2024

Amazing to hear how effective TxtCart SMS has been at recovering your abandoned checkouts via conversational text messaging!!

- TxtCart Team

April 3, 2024

Sara was incredibly helpful, responding promptly and resolving the issue swiftly. I would highly recommend her to other customers

LOAF Cronulla
Australia
2 months using the app
TxtCart replied April 8, 2024

Thanks so much for the kind words about our SMS platform.

- Sara from TxtCart

November 8, 2023

I really appreciate Sara's service . Her hospitality and kindness was very much appreciated. i will def recommend her and the app to others .

CLEAN AIR CULTURE
United States
5 months using the app
TxtCart replied November 10, 2023

Hi there, appreciate the kind words about our awesome CS team! Glad you feel the support and sms product are great. Your referrals are greatly appreciated!

- TxtCart Success

November 25, 2023

So far so good , I just installed and I need to do some more settings , I’m excited about using this program , I believe this is the answer to my prayers

PerforMance Health Shop
United States
20 days using the app
TxtCart replied November 26, 2023

We’re very excited to begin working with you to power your brands SMS and cart recovery

November 26, 2023

Customer service is great, and very helpful with the onboarding process. I was specifically helped by Sara and Rachel.

Blessed & Hopeful Beginnings
Canada
2 months using the app
TxtCart replied November 29, 2023

Very happy to hear you're happy with our CX and appreciate the super fast and easy onboarding!

- TxtCart Team

December 14, 2023

Sara is very helpful when it comes to customer service, great help, very quick to answer.

Magestock.co
United States
3 months using the app
TxtCart replied December 15, 2023

I appreciate the kind words regarding the support! Thank you very much.

- Sara @ TxtCart

November 14, 2023

Best app you could get for your shopify store regards to sms marketing!

RelaxaRealm
Australia
18 days using the app
TxtCart replied November 16, 2023

Super glad you’re loving TxtCart SMS marketing and cart recovery! Can’t wait to generate even more incremental revenue for your brand once AUS/UK texting is live!

March 21, 2024

she was really helpful

AndySkinlux
United States
About 1 year using the app
TxtCart replied March 23, 2024

Thanks so much for the kind words, glad we could help resolve any issues you had swiftly.

- Sara @ TxtCart

January 19, 2024

Great APP and great customer support.
I had an issue with billing which Sara resolved in few minutes.

TechShopi
Canada
16 days using the app
TxtCart replied January 21, 2024

Thanks so much for the endorsement much appreciated!

- Sara from TxtCart

December 28, 2023

Very helpful admins directing for the best experience for your sales needs.

Agapelove.store
United States
21 days using the app
TxtCart replied December 30, 2023

Thanks so much! Glad you value our support team and excited to get you your first sales with SMS :)

- TxtCart Team