Reviews (233)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost revenue significantly, often noting financial gains within months. It's praised for easy setup, user-friendly integration with Shopify, and effective automated SMS for cart recovery. The AI-driven, conversational SMS technology is highlighted for enhancing customer engagement, alongside responsive and professional customer support. The app also offers comprehensive analytics and ensures SMS regulation compliance.

November 27, 2024

Love the app! Great customer service and helps so well with recovering carts

ArabCollective
Canada
About 2 years using the app
TxtCart replied November 28, 2024

Glad to have you back! Can't wait to crush BFCM and beyond for you :)

- TxtCart Team

November 15, 2024

Amazing tool to help us recover lost revenue

PupSocks
United States
About 1 year using the app
TxtCart replied November 17, 2024

Thank you for your fantastic feedback! We’re thrilled to hear that TxtCart has been a game-changer for your business. It’s great to know you’re enjoying the user-friendly platform, vast capabilities, and responsive customer service. Your recommendation means a lot to us!

- TxtCart Team

November 29, 2024

Great experience

SpideyJunky
United States
10 months using the app
TxtCart replied December 4, 2024

Very glad to hear about the continued great experience you've had with SMS and TxtCart in particular :)

- Juan @ TxtCart

November 15, 2024

Made me more sales, it's great! Roohul from the support team is awesome and helpful.

ShopStarluxe
United States
9 months using the app
TxtCart replied November 16, 2024

Thanks so much for the testimony! Glad to hear your experience with both the app generating you sales and our support team has been great :)

- Roohul @ TxtCart

November 16, 2024

The app itself works great! They provide intimate conversations with your customers with their AI tools in any way to recover your sales. The support is very friendly and has helped me to unsubscribe my plan, because I haven't been able to use it. But I will definitely come back to this platform at a higher scale.

Lumixora
United States
6 months using the app
TxtCart replied November 18, 2024

Thanks so much for the great feedback! Super happy to hear that TxtCart has been such a success for Lumixora. Let us know if there's anything else we can ever help with :)

- TxtCart Team

November 27, 2024

amazing customer experience, really fast replies and a very kind man who was very helpful. top top quality

Auralia's
United Kingdom
5 months using the app
TxtCart replied November 28, 2024

Your review means so much!! Thank you truly. We're blessed to work with such awesome merchants like yourself.

- TxtCart Team

December 3, 2024

BEST SUPPORT TEAM EVER, they solved all my issues, gave me good discounts, actually cared abt helping me, useful product, useful service, 10/10

Purrfect Beam
Cambodia
4 months using the app
TxtCart replied December 4, 2024

WOW that's so kind! Thanks so much for your awesome feedback! Super happy to hear how much you love TxtCart SMS marketing (we feel the same). Let us know if there's anything else we can ever help with :)

- TxtCart Team

December 1, 2024

The app works really well with my store and has helped me earn lost revenue.

KG Beauty Co.
United States
4 months using the app
TxtCart replied December 4, 2024

Thanks so much for the kind words, really appreciate them. Let us know if you ever need anything.

- TxtCart Team

December 10, 2024

Customer Service was very good and helped me resubmit my toll free number and reset my cart recovery. Highly satisfied! Juan and Rachel were awesome customer service agents.

Shop Lunora
United States
3 months using the app
TxtCart replied December 15, 2024

Thanks so much for the feedback, here 24/7 for any questions or issues you may have!!

- Roohul @ TxtCart

November 14, 2024

Our returns have been amazing.
I do not know if we every would have reached these customers if we had not found this app.

HeightsDistrict
United States
4 months using the app
TxtCart replied November 15, 2024

Amazing to see the ROI generated in such a short period of time from automations like abandoned checkout recovery. Excited for you to see how 2-way SMS campaigns perform.

- Kyle @ TxtCart