Reviews (191)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost revenue, notably with reports of significant earnings increases shortly after implementation. It's praised for reducing cart abandonment and increasing sales conversions through personalized SMS messages. The app features AI-driven conversational SMS, real-time analytics, and complies with SMS regulations, making it both powerful and reliable. Merchants appreciate the quick setup, customizable platform, and the exceptional customer support noted for its responsiveness and helpfulness.

December 19, 2023

Amazing APP. Great customer service!

Snuggs
United States
8 months using the app
TxtCart replied December 21, 2023

Appreciate you and your business! Happy holidays.

- TxtCart Team

December 15, 2023

Good to work with, great product!

SPRAWL STRONG
Australia
About 2 months using the app
TxtCart replied December 16, 2023

Thank you for your testimony of our team and product!

- Sara from TxtCart

March 8, 2024

Great SMS marketing app!

Sondara
United States
4 months using the app
TxtCart replied March 10, 2024

Glad to hear it! Let us know if we can further improve anything!

- TxtCart Team

December 20, 2023

i thought you would help me find customers

Molly's
United States
About 2 months using the app
TxtCart replied December 21, 2023

Hi,

A bit confused at why this was left. This store installed 1 day ago, never reached out to support and randomly leave's a 1-star review regarding customer acquisiton.

We are an SMS Marketing & Cart Recovery platform. If you have questions on what we do, we'd be happy to answer them and work with you.

TxtCart Team

May 2, 2024

amazing

Irriniti
Canada
2 months using the app
TxtCart replied May 4, 2024

Glad to hear!!!

- Sara from TxtCart

February 5, 2024

Great customer service. They will help you!

My 2024 New Store
United States
23 days using the app
TxtCart replied February 7, 2024

Always here to help!

- Sara @ TxtCart

November 23, 2023

Very useful app and easy to set up.

DaVinci WD
United States
22 days using the app
TxtCart replied November 25, 2023

Very happy to hear you are satisfied with our simple onboarding and extensive help docs :) Happy texting!

- Sara @ TxtCart

March 19, 2024

I love TxtCart!!! It's an amazing app to use and I recover 30% more sales!!

Flawless
United States
6 days using the app
TxtCart replied March 21, 2024

Amazing, so glad you are CRUSHING it with SMS Marketing :)

- Rachel from TxtCart

March 18, 2024

Rachel and Kyle are a great help. Great customer support. Awesome tech and looking forward to the 3.0!

Ponyjet
United Kingdom
3 days using the app
TxtCart replied March 21, 2024

Thanks so much for the kind words Toby, very excited for the future and what's to come :))

- Rachel with TxtCart

November 16, 2023

Their CS team is super friendly and always willing to help out with anything. We reached out to get some help with our compliance setup and Rachel is soo helpful! Very excited to see what all the SMS by human hype is about.

Gold & Beyond
United States
About 1 hour using the app
TxtCart replied November 17, 2023

Thanks so much and we’re super excited to have you onboard TxtCart just in time for BFCM!!

- Rachel from TxtCart