Reviews (234)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to boost revenue significantly, often noting financial gains within months. It's praised for easy setup, user-friendly integration with Shopify, and effective automated SMS for cart recovery. The AI-driven, conversational SMS technology is highlighted for enhancing customer engagement, alongside responsive and professional customer support. The app also offers comprehensive analytics and ensures SMS regulation compliance.
Refine
-
By rating
Life changing install for us! It feels as though we have another employee getting sales for us with this app. We have already made so much extra revenue after only having the app for a few weeks now. They also have quick and helpful customer service!
Framing this one! We appreciate you and your love for TxtCart.
- Sara from TxtCart
We had 80% of our carts abandon and in the first month or so with TxtCart they have recovered over $7,000 for us. These are customers that want the product that need that final nudge. In most cases they would not have come back. Best of all I get to watch the bot conversations. We tried this manually and it failed. These guys are great.
Hi Dave,
Thanks so much for the vote of confidence! We look forward to continuing to work closely to optimize your store on TxtCart even further :)
Kyle from TxtCart
A friend recommended this to after SMSbump was not working well, and so far TXTCART has been amazing! It has made me thousands in sales I am very satisfied :)
Thanks for the kind words chris! It’s been a pleasure working with your brands and were happy to continue servicing you while building our relationship!
- TxtCart Team
app helped me recover a huge amount of abandoned carts they offer alot for the free plan i think if you are trying to scale your sales this is a really good app to help you do so, i had a problem and when i reached out for them i received instant help no matter the time of day
Sami, thanks so much for highlighting our 24/7 support! Always happy to help our merchants succeed. Glad we could resolve your issues with discounts excluding certain products!
- TxtCart Customer Success
Very good customer service, highly recommend this app.
We're glad you think so highly of our CS team! We care deeply about every merchant/brands success with SMS and the platform :) Let us know if we can do anything else!!
- Sara from TxtCart
Rachel is a great help. Great customer support. Rachel is big assett to the app
Thanks so much for the kind words Toby, very excited for the future and what's to come :))
- Rachel with TxtCart
Excellent way to engage customers via SMS! Adds legitimacy to my brand and I am excited to see if it does in fact reduce abandoned carts!
The team appreciates your feedback and looks forward to continuing to work together!
- TxtCart Merchant Success
Had an issue getting setup, and their support team took care of everything super quickly. Very friendly and helpful. Excited to see how much revenue lift the live agents/ai can generate for our small business with SMS. I've tried other sms platforms and TxtCart is by far the best one I have used thus far.
Super glad to hear we were able to quickly resolve any issues you had and get started on immediate revenue lift via the conversational SMS flows.
- Rachel from TxtCart
Fantastic customer support so far,
Looking forward to results now!
So glad you valued the customer support and we are so excited to generate you additional revenue thru conversational SMS marketing and checkout recovery :))
- TxtCart Team
Great app, very clean, easy to use and it works. The only problem I ran into was the free plan. the free plan takes 15% of your sales and didn't notice. I would recommend buying the 250mo plan for the 2.5% fee if you do high volume already. This works best for businesses selling low ticket items.
Hi there,
Thanks for the kind words and feedback! We hope that you take the time to fully review the apps you install in the future and find the right fit for you. Glad we could help you out with the refund as requested. Best of luck!
- The TxtCart Team