Reviews (201)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales through personalized SMS marketing and abandoned cart recovery. They appreciate its easy setup, seamless integration with Shopify, and AI-driven conversational SMS capabilities, especially effective for high-ticket items. The real-time analytics and adherence to SMS regulations are also valued. Merchants commend the responsive and professional customer support, which quickly resolves issues, enhancing their overall experience.

Edited November 27, 2023

Excellent way to engage customers via SMS! Adds legitimacy to my brand and I am excited to see if it does in fact reduce abandoned carts!

SurelyYourStore
United States
About 1 year using the app
TxtCart replied November 3, 2022

The team appreciates your feedback and looks forward to continuing to work together!

- TxtCart Merchant Success

November 7, 2023

Customer service was excellent to work with! Thank you and they have amazing features!

SNUGLYBABE
United States
10 months using the app
TxtCart replied November 9, 2023

Appreciate the kind words and feedback. Stay tuned for even more features as we roll out the roadmap in 2024.

- Sara from TxtCart

January 4, 2023

Best SMS App on the appstore. Very easy to use & is automated. Customer support agents are available at almost all hours.

Ubiluxe
United States
10 months using the app
TxtCart replied January 4, 2023

Really appreciate the kind words! Let's scale!

- TxtCart Success Team

August 22, 2023

The support I received while setting up the app on Shopify was truly exceptional. Their assistance was amazing, guiding me through the process and addressing all my concerns promptly. I highly recommend this app due to the outstanding support provided.

ShopNoova
Hong Kong SAR
10 months using the app
TxtCart replied August 23, 2023

Very happy to hear of your amazing support and that you are satisfied with our SMS marketing team. Looking forward to building a valuable and long-term partnership.

- TxtCart Team

November 15, 2023

Support was amazing they answered me right away looking forward to using this app

Nativeboyztv
United States
9 months using the app
TxtCart replied November 17, 2023

Thank you for the kind words and your enthusiasm for SMS!

- TxtCart Support

May 13, 2021

i had a question about this app's operation Charlotte was very friendly and helpful i can't wait to start using it when i am ready to start running ads

Lives Upgrade
United States
8 months using the app
TxtCart replied May 16, 2021

We’re really glad we could assist and get you up and running! Looking forward to much success together.

- Charlotte from TxtCart

October 6, 2023

Great customer service no regrets with purchase at all!

TheDelightfulDepot
United States
8 months using the app
TxtCart replied October 7, 2023

We are so glad to hear you've had a great experience with our support team and look forward to continuing to provide amazing support for your brand :)

- TxtCart Success

January 26, 2022

This is a very excellent app for anyone getting into SMS marketing! They keep updating and adding new features. They make everything super user-friendly and easy to use.

Chula Beauty
United States
7 months using the app
TxtCart replied January 26, 2022

We appreciate you taking the time to tell us your experience! Glad you’re loving the service.

- TxtCart Team

September 30, 2023

Helped me recover some sales, will definitely help with revenue.

Derera
Germany
6 months using the app
TxtCart replied October 1, 2023

Great to hear that we were able to generate additional sales with the automatic cart recovery via SMS!

- TxtCart Team

November 6, 2023

havent used the app yet but customer service has been exceptional and answered my concerns on the same day without delay.. cant wait to use the app in few months when i launch my other brand

Slumbra
United Kingdom
6 months using the app
TxtCart replied November 7, 2023

Very excited to begin working for you and your brand in 2024.

- TxtCart Team