Reviews (234)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost revenue significantly, often noting financial gains within months. It's praised for easy setup, user-friendly integration with Shopify, and effective automated SMS for cart recovery. The AI-driven, conversational SMS technology is highlighted for enhancing customer engagement, alongside responsive and professional customer support. The app also offers comprehensive analytics and ensures SMS regulation compliance.

March 16, 2024

Sara at TXTCart has been incredibly helpful and knowledgeable in assisting me with my inquiries. Her professionalism and dedication to customer service are commendable. She went above and beyond to ensure that all my questions were answered promptly and thoroughly. I greatly appreciate her assistance and would highly recommend her to anyone in need of exceptional customer support. Thank you, Sara, for your outstanding service

Roody ITech L.L.C™
United States
4 months using the app
TxtCart replied March 18, 2024

Really appreciate the kind words and testimony on behalf of Sara and the entire TxtCart SMS Team!!

- Rachel from TxtCart

September 30, 2023

Helped me recover some sales, will definitely help with revenue.

Derera
Germany
6 months using the app
TxtCart replied October 1, 2023

Great to hear that we were able to generate additional sales with the automatic cart recovery via SMS!

- TxtCart Team

November 6, 2023

havent used the app yet but customer service has been exceptional and answered my concerns on the same day without delay.. cant wait to use the app in few months when i launch my other brand

Slumbra
United Kingdom
6 months using the app
TxtCart replied November 7, 2023

Very excited to begin working for you and your brand in 2024.

- TxtCart Team

March 16, 2024

The app works really well, and the customer support is very helpful and kind! I highly recommend this app!

MLURY
United Kingdom
4 months using the app
TxtCart replied March 18, 2024

Appreciate the kind words and glad to see the massive success you're having with SMS and abandoned cart recovery :)

- TxtCart Team

December 27, 2022

Started this store 48hrs ago and already receiving sales from TXT Cart. I'm satisfied on the results so far!

PHYSICS
United States
5 months using the app
TxtCart replied December 27, 2022

Trae, really appreciate you highlighting the early results! Getting those daily campaigns set up with conversational SMS will only skyrocket your results in the coming weeks!

- Kyle from TxtCart

November 8, 2023

I really appreciate Sara's service . Her hospitality and kindness was very much appreciated. i will def recommend her and the app to others .

CLEAN AIR CULTURE
United States
5 months using the app
TxtCart replied November 10, 2023

Hi there, appreciate the kind words about our awesome CS team! Glad you feel the support and sms product are great. Your referrals are greatly appreciated!

- TxtCart Success

March 8, 2024

Great SMS marketing app!

Sondara
United States
4 months using the app
TxtCart replied March 10, 2024

Glad to hear it! Let us know if we can further improve anything!

- TxtCart Team

Edited March 19, 2024

Customer support are very good and professional. Amazing app! LOVE THIS APP!!

Carthan
United States
3 months using the app
TxtCart replied March 8, 2024

We greatly appreciate the positive review and testimony to our support and app success.

- Rachel from TxtCart

October 28, 2023

Great customer service! Eagerly awaiting for the UK version to be launched in November.

Reef Aquatics®
United Kingdom
5 months using the app
TxtCart replied October 30, 2023

We are eager to launch UK/AUS for all our merchants and are excited to push this live before BFCM. Keep crushing it!

- Kyle from TxtCart

June 25, 2021

Good app, I didn't manage to make any sales unfortunately with the app however, I will try it again another time!

Phimagi
New Zealand
4 months using the app
TxtCart replied June 26, 2021

We’re glad to have been a small part of your store and look forward to working together again!

- TxtCart Support