Reviews (199)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost revenue, notably with reports of significant earnings increases shortly after implementation. It's praised for reducing cart abandonment and increasing sales conversions through personalized SMS messages. The app features AI-driven conversational SMS, real-time analytics, and complies with SMS regulations, making it both powerful and reliable. Merchants appreciate the quick setup, customizable platform, and the exceptional customer support noted for its responsiveness and helpfulness.

May 13, 2021

i had a question about this app's operation Charlotte was very friendly and helpful i can't wait to start using it when i am ready to start running ads

Lives Upgrade
United States
8 months using the app
TxtCart replied May 16, 2021

We’re really glad we could assist and get you up and running! Looking forward to much success together.

- Charlotte from TxtCart

October 6, 2023

Great customer service no regrets with purchase at all!

TheDelightfulDepot
United States
8 months using the app
TxtCart replied October 7, 2023

We are so glad to hear you've had a great experience with our support team and look forward to continuing to provide amazing support for your brand :)

- TxtCart Success

January 26, 2022

This is a very excellent app for anyone getting into SMS marketing! They keep updating and adding new features. They make everything super user-friendly and easy to use.

Chula Beauty
United States
7 months using the app
TxtCart replied January 26, 2022

We appreciate you taking the time to tell us your experience! Glad you’re loving the service.

- TxtCart Team

September 30, 2023

Helped me recover some sales, will definitely help with revenue.

Derera
Germany
6 months using the app
TxtCart replied October 1, 2023

Great to hear that we were able to generate additional sales with the automatic cart recovery via SMS!

- TxtCart Team

November 6, 2023

havent used the app yet but customer service has been exceptional and answered my concerns on the same day without delay.. cant wait to use the app in few months when i launch my other brand

Slumbra
United Kingdom
6 months using the app
TxtCart replied November 7, 2023

Very excited to begin working for you and your brand in 2024.

- TxtCart Team

December 27, 2022

Started this store 48hrs ago and already receiving sales from TXT Cart. I'm satisfied on the results so far!

PHYSICS
United States
5 months using the app
TxtCart replied December 27, 2022

Trae, really appreciate you highlighting the early results! Getting those daily campaigns set up with conversational SMS will only skyrocket your results in the coming weeks!

- Kyle from TxtCart

November 8, 2023

I really appreciate Sara's service . Her hospitality and kindness was very much appreciated. i will def recommend her and the app to others .

CLEAN AIR CULTURE
United States
5 months using the app
TxtCart replied November 10, 2023

Hi there, appreciate the kind words about our awesome CS team! Glad you feel the support and sms product are great. Your referrals are greatly appreciated!

- TxtCart Success

November 16, 2024

The app itself works great! They provide intimate conversations with your customers with their AI tools in any way to recover your sales. The support is very friendly and has helped me to unsubscribe my plan, because I haven't been able to use it. But I will definitely come back to this platform at a higher scale.

Lumixora
United States
November 16, 2024

I've been using txtcart on my store for the last few months, and honestly I'm very happy! It has been a game changer in terms of converting those customers that have abandoned cart. The set up is super easy, and their customer support team is responsive and helpful (even on the weekends). I highly recommend!

coBIO™
United States
TxtCart replied November 17, 2024

Thank you for your amazing feedback! We’re super happy to hear that TxtCart has been a game-changer for your business. It’s great to know you’re enjoying the user-friendly platform, revenue generating features, and responsive customer service. Your recommendation means a lot to us!

- TxtCart Team

November 15, 2024

Made me more sales, it's great! Roohul from the support team is awesome and helpful.

ShopStarluxe
United States
TxtCart replied November 16, 2024

Thanks so much for the testimony! Glad to hear your experience with both the app generating you sales and our support team has been great :)

- Roohul @ TxtCart