Reviews (234)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to boost revenue significantly, often noting financial gains within months. It's praised for easy setup, user-friendly integration with Shopify, and effective automated SMS for cart recovery. The AI-driven, conversational SMS technology is highlighted for enhancing customer engagement, alongside responsive and professional customer support. The app also offers comprehensive analytics and ensures SMS regulation compliance.
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Fantastic service! I can't believe the extra money I am making now that the giant whole in my store that was abandoned checkouts is being tackled head on to help me get the highest possible number of conversions and reduce wasted ad spend.
So awesome to hear the results we’ve been able to generate for your store in the abandoned cart recovery department! Make sure to check out our campaigns and flow automations (coming soon)!
- TxtCart Support
I wanted to know how to add my contacts to my subscriber list and the answer is not only vague, but it is very inaccurate.
The short answer is you cannot upload a CSV file at all. It must be done for you. Hope they can update the instructions.
The automated response is terrible which leaves the client going in circles to try to find out how to add the contacts by uploading a csv.
The chat human also insisted that I could upload a csv, but when I told her I don't see an option for it, she then told me that customer service must do it for you. Be more straight forward because clients are spending too much time on a wild goose chase. YOU CANNOT UPLOAD A CSV FILE. It must be done for the client by emailing support.
Hi there,
We really appreciate the honest feedback and are going to be updating our support docs to accurately reflect the current status of the product. Apologies as we have been recently building out a lot of new features so documentation has lagged behind a bit.
In short, yes, as of today, you need to reach out or email support at support@txtcartapp.com to allow our team to review your CSV and upload it to your account. However, we are building out a new, easier way to import/export subscribers directly within the new dashboard.
Hope this helps and look forward to driving more SMS revenue for your business.
- Kyle from TxtCart
Sara was incredibly helpful, responding promptly and resolving the issue swiftly. I would highly recommend her to other customers
Thanks so much for the kind words about our SMS platform.
- Sara from TxtCart
Highly recommended, this app is probably one of my favorite so far. I used so many apps in the past and this one is the best!
We appreciate the kind words, and are glad to hear you think so highly off the service! Keep crushing it.
- Kyle from TxtCart
By far the best SMS marketing app in the shopify store. It's a true game changer when it comes to increasing revenue from abandoned carts. Highly recommend it!
Thank you so much for the kind words and we're glad you're already seeing ROI!
- TxtCart Success
My favourite app for SMS Abandonment recovery. There's more features I haven't explored yet but the way I use it is pretty much set and forget. Highly Recommend.
Thanks so much for the kind words! Do be sure to let us know if there’s any further way we can support your shop!
- TxtCart Support
Sara is very helpful when it comes to customer service, great help, very quick to answer.
I appreciate the kind words regarding the support! Thank you very much.
- Sara @ TxtCart
Great customer support so far. They have live chat. The onboarding is pretty straightforward, you don't have to do much work, 80% is already set up.
We appreciate your testimony!
- TxtCart Support
Awesome app, I was really surprised to see how quick and easy it was to set up, and how soon after it started working! Highly recommend this for anyone that wants super easy automated SMS discounts. You barely have to think about it
Really appreciate the honest feedback on how TxtCart SMS has worked for your brand.
- Sara from TxtCart
This is the best SMS app ive used on shopify, super easy to integrate and the data analytics breakdown is amazing for understand how to best milk your customers. TxtCart has made my store an extra 10k this month!!! you need this app if you dont have it already.
We really appreciate the testimony! Keep up the great work and implement those changes to improve Conversion Rates.
- Kyle from TxtCart