Reviews (191)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost revenue, notably with reports of significant earnings increases shortly after implementation. It's praised for reducing cart abandonment and increasing sales conversions through personalized SMS messages. The app features AI-driven conversational SMS, real-time analytics, and complies with SMS regulations, making it both powerful and reliable. Merchants appreciate the quick setup, customizable platform, and the exceptional customer support noted for its responsiveness and helpfulness.

July 14, 2021

My favourite app for SMS Abandonment recovery. There's more features I haven't explored yet but the way I use it is pretty much set and forget. Highly Recommend.

AdoraPaws
United Kingdom
4 months using the app
TxtCart replied July 14, 2021

Thanks so much for the kind words! Do be sure to let us know if there’s any further way we can support your shop!

- TxtCart Support

September 21, 2023

Awesome app, I was really surprised to see how quick and easy it was to set up, and how soon after it started working! Highly recommend this for anyone that wants super easy automated SMS discounts. You barely have to think about it

Stunnify
United States
3 months using the app
TxtCart replied September 22, 2023

Really appreciate the honest feedback on how TxtCart SMS has worked for your brand.

- Sara from TxtCart

October 24, 2023

This is the best SMS app ive used on shopify, super easy to integrate and the data analytics breakdown is amazing for understand how to best milk your customers. TxtCart has made my store an extra 10k this month!!! you need this app if you dont have it already.

Camoric
New Zealand
3 months using the app
TxtCart replied October 26, 2023

We really appreciate the testimony! Keep up the great work and implement those changes to improve Conversion Rates.

- Kyle from TxtCart

July 25, 2022

Kyle was really helpful and nice! Live recover is a great way to connect with customers and have them purchase?

.
United States
3 months using the app
TxtCart replied July 25, 2022

Great chatting with you today Angel, glad we could resolve your issue with the discount code not working. Yes, our live recover functionality for abandoned cart recovery saves you time without the need for creating flows/campaigns for cart recovery purposes. Keep up the good work!

- The TxtCart Team

August 14, 2023

Its an amazing app! I absloutely enjoy using it and it has helped my store get so many more sales due to customers using texts and putting in their number

Tyler's Keychains
United States
2 months using the app
TxtCart replied August 16, 2023

Thanks so much for the kind words, we're glad to see the results on your store have been stellar! Keep it up.

- TxtCart Team

October 29, 2023

Competently answered the questions I had. Handled very professionally

VacuSculpt
United States
2 months using the app
TxtCart replied October 30, 2023

We are glad you had such a positive experience with our team and are excited to continue servicing you and your brand!

- TxtCart CX

October 17, 2022

This app is amazing. I was told to download this app by a friend, and it has been honestly amazing so far. It automatically starts conversations with people and tries to recover your abandoned cart. It is definitely worth a try, and they have awesome customer service. Highly recommend!

AssuagePains
United States
About 2 months using the app
TxtCart replied October 19, 2022

Thanks for the amazing testimony! Let us know if there is anything we can do to keep supporting you even better!

- TxtCart Support

September 22, 2023

Great customer service quick responses and amazing app recommend it.

Halloween Flow
United States
About 2 months using the app
TxtCart replied September 23, 2023

Appreciate the kind words and voucher for SMS marketing by TxtCart

- Sara from TxtCart

December 23, 2022

I'm loving the app so far. I'm already seeing the magic work within the first day and we are very excited to see more results. Kyle was really awesome and gave us some great pointers as well!

Teraschi
United States
About 2 months using the app
TxtCart replied December 24, 2022

Awesome to hear, we look forward to growing your business through conversational SMS!

- TxtCart Team

August 4, 2022

This app was honestly amazing to use! It recovered a high percentage of my orders. Before installing the app, I didn't know that SMS messages had a larger opening rate compared to emails, and not just that but this app really makes it fell as if the customer is talking to a real live person. I highly recommended if you're looking for a nice SMS Marketing App

PrimeSleep™
United States
About 2 months using the app
TxtCart replied August 4, 2022

Thank you for the vote of confidence! We’re glad to see you’re getting such great results with the software.

- TxtCart Team