Reviews (198)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost revenue, notably with reports of significant earnings increases shortly after implementation. It's praised for reducing cart abandonment and increasing sales conversions through personalized SMS messages. The app features AI-driven conversational SMS, real-time analytics, and complies with SMS regulations, making it both powerful and reliable. Merchants appreciate the quick setup, customizable platform, and the exceptional customer support noted for its responsiveness and helpfulness.

October 17, 2022

This app is amazing. I was told to download this app by a friend, and it has been honestly amazing so far. It automatically starts conversations with people and tries to recover your abandoned cart. It is definitely worth a try, and they have awesome customer service. Highly recommend!

AssuagePains
United States
About 2 months using the app
TxtCart replied October 19, 2022

Thanks for the amazing testimony! Let us know if there is anything we can do to keep supporting you even better!

- TxtCart Support

September 22, 2023

Great customer service quick responses and amazing app recommend it.

Halloween Flow
United States
About 2 months using the app
TxtCart replied September 23, 2023

Appreciate the kind words and voucher for SMS marketing by TxtCart

- Sara from TxtCart

December 23, 2022

I'm loving the app so far. I'm already seeing the magic work within the first day and we are very excited to see more results. Kyle was really awesome and gave us some great pointers as well!

Teraschi
United States
About 2 months using the app
TxtCart replied December 24, 2022

Awesome to hear, we look forward to growing your business through conversational SMS!

- TxtCart Team

August 4, 2022

This app was honestly amazing to use! It recovered a high percentage of my orders. Before installing the app, I didn't know that SMS messages had a larger opening rate compared to emails, and not just that but this app really makes it fell as if the customer is talking to a real live person. I highly recommended if you're looking for a nice SMS Marketing App

PrimeSleep™
United States
About 2 months using the app
TxtCart replied August 4, 2022

Thank you for the vote of confidence! We’re glad to see you’re getting such great results with the software.

- TxtCart Team

Edited March 4, 2021

really helpful app and easily set up and the customer service answered all of my questions in seconds

beauteta
Egypt
About 2 months using the app
TxtCart replied March 4, 2021

Really glad we could provide assistance and get you up and running easily! If you need anything don’t hesitate to reach out :)

- Charlotte from TxtCart

June 30, 2023

Such an amazing app. Would recommend everyone to start with this app from the beginning itslef. TXTcart helps you recover orders that you did not know could be recovered

AVOXED
India
About 1 month using the app
TxtCart replied June 30, 2023

Super glad we could resolve your onboarding issues Rishabh! Look forward to much success together :)

- Rachel from TxtCart

October 25, 2023

Awesome company! Offered me a full refund when I was shutting down my store even after the billing cycle. Super quick customer service and good services in general! Highly recommend!

Modern Market
United States
About 1 month using the app
TxtCart replied October 26, 2023

We’re glad we could resolve this for you and while we’re sad to see you go, excited for when you return! Best of luck with your endeavors.

- Rachel from TxtCart

July 27, 2023

Great app, customer service is great! I was in need for a good SMS application and finally found one!

Seshae
United States
About 1 month using the app
TxtCart replied July 28, 2023

Glad you’re able to find value in the sms marketing and sms cart recovery services we provide.

- TxtCart Team

February 6, 2021

One of the best customer service I received in Shopify. I could not set up and the support team helped me through it all in a short space of time
This app is super user friendly and it has everything I needed!

Flaym Apparel
Canada
About 1 month using the app
TxtCart replied February 6, 2021

We’re glad we could assist! If you need any further help, don’t hesitate to reach out to us over live chat or support@txtcartapp.com and we’ll be sure to take care of it swiftly.

- TxtCart Support

February 6, 2021

I would definitely use this over and over again. I recommend everyone who is in search for SMS marketing, we have increase our sales 30% just by using this app
Can't recommend this app enough

nightvisionscope123
Canada
About 1 month using the app
TxtCart replied February 7, 2021

Awesome results keep up the great work! We’re glad to be a part of your success with SMS marketing and Cart recovery.

- TxtCart Team