Reviews (234)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost revenue significantly, often noting financial gains within months. It's praised for easy setup, user-friendly integration with Shopify, and effective automated SMS for cart recovery. The AI-driven, conversational SMS technology is highlighted for enhancing customer engagement, alongside responsive and professional customer support. The app also offers comprehensive analytics and ensures SMS regulation compliance.

July 14, 2021

My favourite app for SMS Abandonment recovery. There's more features I haven't explored yet but the way I use it is pretty much set and forget. Highly Recommend.

AdoraPaws
United Kingdom
4 months using the app
TxtCart replied July 14, 2021

Thanks so much for the kind words! Do be sure to let us know if there’s any further way we can support your shop!

- TxtCart Support

December 14, 2023

Sara is very helpful when it comes to customer service, great help, very quick to answer.

Magestock.co
United States
3 months using the app
TxtCart replied December 15, 2023

I appreciate the kind words regarding the support! Thank you very much.

- Sara @ TxtCart

November 21, 2023

Great customer support so far. They have live chat. The onboarding is pretty straightforward, you don't have to do much work, 80% is already set up.

Zentoic
Romania
3 months using the app
TxtCart replied November 23, 2023

We appreciate your testimony!

- TxtCart Support

September 21, 2023

Awesome app, I was really surprised to see how quick and easy it was to set up, and how soon after it started working! Highly recommend this for anyone that wants super easy automated SMS discounts. You barely have to think about it

Stunnify
United States
3 months using the app
TxtCart replied September 22, 2023

Really appreciate the honest feedback on how TxtCart SMS has worked for your brand.

- Sara from TxtCart

October 24, 2023

This is the best SMS app ive used on shopify, super easy to integrate and the data analytics breakdown is amazing for understand how to best milk your customers. TxtCart has made my store an extra 10k this month!!! you need this app if you dont have it already.

Camoric
New Zealand
3 months using the app
TxtCart replied October 26, 2023

We really appreciate the testimony! Keep up the great work and implement those changes to improve Conversion Rates.

- Kyle from TxtCart

July 25, 2022

Kyle was really helpful and nice! Live recover is a great way to connect with customers and have them purchase?

.
United States
3 months using the app
TxtCart replied July 25, 2022

Great chatting with you today Angel, glad we could resolve your issue with the discount code not working. Yes, our live recover functionality for abandoned cart recovery saves you time without the need for creating flows/campaigns for cart recovery purposes. Keep up the good work!

- The TxtCart Team

December 7, 2023

It's been really amazing using TXTCart. It was easy and simple to setup! Plus the support has been awesome as well from the team. The app started working immediately when we connected it and it's great to see our abandon cart potential customers begin to respond to the text messages!

PHXNIX
United States
2 months using the app
TxtCart replied December 8, 2023

Appreciate your review and continued love & support for TxtCart :)

- TxtCart Team

November 26, 2023

Customer service is great, and very helpful with the onboarding process. I was specifically helped by Sara and Rachel.

Blessed & Hopeful Beginnings
Canada
2 months using the app
TxtCart replied November 29, 2023

Very happy to hear you're happy with our CX and appreciate the super fast and easy onboarding!

- TxtCart Team

August 14, 2023

Its an amazing app! I absloutely enjoy using it and it has helped my store get so many more sales due to customers using texts and putting in their number

Tyler's Keychains
United States
2 months using the app
TxtCart replied August 16, 2023

Thanks so much for the kind words, we're glad to see the results on your store have been stellar! Keep it up.

- TxtCart Team

October 29, 2023

Competently answered the questions I had. Handled very professionally

VacuSculpt
United States
2 months using the app
TxtCart replied October 30, 2023

We are glad you had such a positive experience with our team and are excited to continue servicing you and your brand!

- TxtCart CX