Reviews (190)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost revenue, notably with reports of significant earnings increases shortly after implementation. It's praised for reducing cart abandonment and increasing sales conversions through personalized SMS messages. The app features AI-driven conversational SMS, real-time analytics, and complies with SMS regulations, making it both powerful and reliable. Merchants appreciate the quick setup, customizable platform, and the exceptional customer support noted for its responsiveness and helpfulness.

October 27, 2023

Support was great! and app is amazing! Helped sky rocket my revenue

Hot Girl Apparel
United States
About 1 month using the app
TxtCart replied October 29, 2023

Very glad you’re seeing the results you expected and always happy to provide top notch support for our clients.

- TxtCart Support

July 28, 2023

I recommend TxtCart for doing SMS marketing. The app is not hard to use and provide data to let one see what works and what is not working to improve the ROI between store and customer. TxtCart was also helpful in assisting me in any issue I was having and answered my concerns back in a timely manner. It has also help recovered abandoned carts and checkouts in which customers returned to complete orders. Definitely worth using!

BLACKLUX
United States
29 days using the app
TxtCart replied July 30, 2023

Thanks for taking the time to highlight our ROI and cart recovery features! We're glad to hear you appreciate the 24/7 support our team provides! Keep crushing it.

- TxtCart Support

August 17, 2023

The app refer by friend and it's very good and Best sms marketing and customer support. Best service

Koni aawe
India
23 days using the app
TxtCart replied August 18, 2023

Thx kindly for the support! Glad to hear word of mouth is driving more folks to explore SMS Marketing!

- TxtCart Team

February 27, 2023

Very effective, help connect our food business with customers and offer a line of communication and offers discounts.

THROUGHMYKITCHEN
United States
20 days using the app
TxtCart replied February 27, 2023

Wonderful to hear about your continued success with our platform! Let's get you set up with campaigns to maximize your ROI!

- TxtCart Customer Success

February 4, 2021

Amazing app, the fact that it makes your customer feel like they are chatting with a real human is HUGE. It has recovered me a lot of abandoned checkouts + their support is exceptional. Thank you Kyle for helping me set it up all!

Hypuff
United States
18 days using the app
TxtCart replied February 4, 2021

Thanks for your kind words! We love being a part of Hypuff’s success!

- Kyle from TxtCart

May 4, 2023

Great customer service and rapid responses! the app itself is straight forward and easy to understand. highly recommend!

BlossomBoss
United States
17 days using the app
TxtCart replied May 4, 2023

Appreciate the awesome feedback! Look forward to continuing to service your store with stellar SMS marketing and support.

- Kyle from TxtCart

August 18, 2023

My friend referred me to this sms app and I’m very excited to make use of their campaigns and conversational cart product!

AK STORE
India
17 days using the app
TxtCart replied August 20, 2023

Great to hear word of mouth! We appreciate your business.

-TxtCart Team

March 21, 2023

Best SMS App on the appstore. Very easy to use & is automated. Customer Support responds all hours of the day and fast!

Archer Shop
United States
16 days using the app
TxtCart replied March 27, 2023

Hi there,

Thank you very much for the kind words, we look forward to working with your brand and driving actionable results via SMS for the long term!

- TxtCart customer success

May 25, 2022

Great app, very clean, easy to use and it works. The only problem I ran into was the free plan. the free plan takes 15% of your sales and didn't notice. I would recommend buying the 250mo plan for the 2.5% fee if you do high volume already. This works best for businesses selling low ticket items.

Kegerator USA
United States
About 1 year using the app
TxtCart replied May 26, 2022

Hi there,

Thanks for the kind words and feedback! We hope that you take the time to fully review the apps you install in the future and find the right fit for you. Glad we could help you out with the refund as requested. Best of luck!

- The TxtCart Team

August 15, 2023

Great sms app for recovering lost sales and providing quick customer support to customers. Very happy with the team and app as a whole.

KALAGIFTING
India
14 days using the app
TxtCart replied August 16, 2023

Thank you for the review and we appreciate your business!

- TxtCart Team