Reviews (198)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost revenue, notably with reports of significant earnings increases shortly after implementation. It's praised for reducing cart abandonment and increasing sales conversions through personalized SMS messages. The app features AI-driven conversational SMS, real-time analytics, and complies with SMS regulations, making it both powerful and reliable. Merchants appreciate the quick setup, customizable platform, and the exceptional customer support noted for its responsiveness and helpfulness.

February 7, 2021

My team loves this app. This app has really helped push up my conversion rate and is so easy to use Their customers service is amazing, super efficient and easy to get contact with. Highly recommend!!!

Relix Mask
Canada
About 1 month using the app
TxtCart replied February 16, 2021

We’re so glad to hear that! Thanks for sharing your awesome results. We look forward to continuing to build our relationship!

- Charlotte from TxtCart

October 30, 2023

Great app, easy to use, kind customer services and so responsive! Highly recommend!

CupComfy
Jordan
About 1 month using the app
TxtCart replied October 31, 2023

We really appreciate the positive review and are glad you found the support so attentive.

- Sara from TxtCart

December 30, 2022

Left it on for a few weeks LOL didn't notice i made $750 extra from abandoned carts. Would recommend!

Musoki
Singapore
About 1 month using the app
TxtCart replied December 30, 2022

Love to hear it! Now time to start utilizing those weekly campaigns as we discussed.

- TxtCart Team

July 11, 2023

best app on the market, i tried smsbump and its so glitchy this is amazing. it has conversations with your customers and your ROI is nuts!!!

LaCitee
Canada
About 1 month using the app
TxtCart replied July 13, 2023

We appreciate that testament vs SMSBump. Greatly appreciated, we are constantly working to improve the features/experience for our merchants.

- Customer Success

April 26, 2022

Great app - super easy to leave yoyur text messaging software on autopilot and our ROIs are crazy! - WH

Ethos
United States
About 1 month using the app
TxtCart replied April 26, 2022

Thanks for choosing TxtCart Will! We look forward to continuing to service your store and providing top-notch support

- Kyle from TxtCart

October 27, 2023

Support was great! and app is amazing! Helped sky rocket my revenue

Hot Girl Apparel
United States
About 1 month using the app
TxtCart replied October 29, 2023

Very glad you’re seeing the results you expected and always happy to provide top notch support for our clients.

- TxtCart Support

July 28, 2023

I recommend TxtCart for doing SMS marketing. The app is not hard to use and provide data to let one see what works and what is not working to improve the ROI between store and customer. TxtCart was also helpful in assisting me in any issue I was having and answered my concerns back in a timely manner. It has also help recovered abandoned carts and checkouts in which customers returned to complete orders. Definitely worth using!

BLACKLUX
United States
29 days using the app
TxtCart replied July 30, 2023

Thanks for taking the time to highlight our ROI and cart recovery features! We're glad to hear you appreciate the 24/7 support our team provides! Keep crushing it.

- TxtCart Support

August 17, 2023

The app refer by friend and it's very good and Best sms marketing and customer support. Best service

Koni aawe
India
23 days using the app
TxtCart replied August 18, 2023

Thx kindly for the support! Glad to hear word of mouth is driving more folks to explore SMS Marketing!

- TxtCart Team

February 27, 2023

Very effective, help connect our food business with customers and offer a line of communication and offers discounts.

THROUGHMYKITCHEN
United States
20 days using the app
TxtCart replied February 27, 2023

Wonderful to hear about your continued success with our platform! Let's get you set up with campaigns to maximize your ROI!

- TxtCart Customer Success

November 14, 2023

Best app you could get for your shopify store regards to sms marketing!

RelaxaRealm
Australia
18 days using the app
TxtCart replied November 16, 2023

Super glad you’re loving TxtCart SMS marketing and cart recovery! Can’t wait to generate even more incremental revenue for your brand once AUS/UK texting is live!