Reviews (202)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales through personalized SMS marketing and abandoned cart recovery. They appreciate its easy setup, seamless integration with Shopify, and AI-driven conversational SMS capabilities, especially effective for high-ticket items. The real-time analytics and adherence to SMS regulations are also valued. Merchants commend the responsive and professional customer support, which quickly resolves issues, enhancing their overall experience.

March 21, 2023

Best SMS App on the appstore. Very easy to use & is automated. Customer Support responds all hours of the day and fast!

Archer Shop
United States
16 days using the app
TxtCart replied March 27, 2023

Hi there,

Thank you very much for the kind words, we look forward to working with your brand and driving actionable results via SMS for the long term!

- TxtCart customer success

August 15, 2023

Great sms app for recovering lost sales and providing quick customer support to customers. Very happy with the team and app as a whole.

KALAGIFTING
India
14 days using the app
TxtCart replied August 16, 2023

Thank you for the review and we appreciate your business!

- TxtCart Team

November 1, 2023

this app is very effective at recovering abandon checkouts passively

Eloral
Canada
11 days using the app
TxtCart replied November 2, 2023

Short and sweet, love it! Let's crush BFCM sales in 2023.

- Ana from TxtCart

August 14, 2023

I did helped me boost my revenue by 20%. So far experience was good , looking forward to use it smartly. Customer support is cool

Himalayan Cloud
India
6 days using the app
TxtCart replied August 16, 2023

Appreciate the kind words and testimony of SMS helping boost by 20%. Amazing!

- Rebecca from TxtCart

February 2, 2021

Just signed up after seeing an advertisement. Had some questions and the live chat was very informative and helpful, quick too! Explained exactly how the program works and provided me a 14-day free trial, which I was stoked about! Excited to be with TXT. Abbysapothecaryco.com to the moon!

Abby's Apothecary Co
United States
5 days using the app
TxtCart replied February 4, 2021

Appreciate the review and looking forward to further building our relationship with you and your customers. If you need anything, don’t hesitate to reach out!

- TxtCart Support

August 10, 2023

the best sms app by far, definitely my first choice when building a brand and cant forget about the customer service 10/10

Puralense
United States
3 days using the app
TxtCart replied August 11, 2023

We greatly appreciate the feedback!

- TxtCart Support

Edited July 26, 2022

I tried using this app. The canned messages are not working so well.
Would be great if we could customize them.
Love the idea!

Pacific Wild Pick
Canada
2 days using the app
TxtCart replied July 26, 2022

Hi,

We hear your feedback and have noted it internally with our team. If there’s anything we can do to help improve your experience of results please don’t hesitate to reach out to us!

- TxtCart Support

November 19, 2022

Its crazy i switched from sms bumb to TXTCart Plus and my sales via sms 10x.
I can recommend it to everyone

Beyond-Love
United States
2 days using the app
TxtCart replied November 21, 2022

Amazing results utilizing our platform, that's what we strive for each and every merchant! Appreciate you taking the time to highlight that :)

- TxtCart Customer Success

July 13, 2023

its ery good really liked the support, they gave me assistance, and helped me in whatever way possible, only their new update wasn't so good, the free plan only allows up to 20 reviews to be shown, no matter how many you have, but the plan basic works that is not that expensive as well, in the end you can copemsar really pay, in addition it has other functionalities, thank you for all the support

Chat & mart
Pakistan
2 days using the app
TxtCart replied July 15, 2023

We’re glad you valued the support. However we don’t have any impact on reviews as we only handle sms marketing. Perhaps you’ve mixed it up with another app. We will though be launching a new SMS reviews product in the near future letting you ask/collect reviews in text.

- TxtCart Customer Support

Edited October 22, 2021

New to this app and really excited to see how it goes! Customer service reps are ON POINT!!! Very helpful! The rates are also very affordable for small businesses.

Ginger & Honey
United States
About 4 hours using the app
TxtCart replied October 22, 2021

We are equally excited to have you! Don't hesitate to reach out if we can further assist with any inquiries.

- Kyle from TxtCart