Reviews (198)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost revenue, notably with reports of significant earnings increases shortly after implementation. It's praised for reducing cart abandonment and increasing sales conversions through personalized SMS messages. The app features AI-driven conversational SMS, real-time analytics, and complies with SMS regulations, making it both powerful and reliable. Merchants appreciate the quick setup, customizable platform, and the exceptional customer support noted for its responsiveness and helpfulness.

February 4, 2021

Amazing app, the fact that it makes your customer feel like they are chatting with a real human is HUGE. It has recovered me a lot of abandoned checkouts + their support is exceptional. Thank you Kyle for helping me set it up all!

Hypuff
United States
18 days using the app
TxtCart replied February 4, 2021

Thanks for your kind words! We love being a part of Hypuff’s success!

- Kyle from TxtCart

May 4, 2023

Great customer service and rapid responses! the app itself is straight forward and easy to understand. highly recommend!

BlossomBoss
United States
17 days using the app
TxtCart replied May 4, 2023

Appreciate the awesome feedback! Look forward to continuing to service your store with stellar SMS marketing and support.

- Kyle from TxtCart

August 18, 2023

My friend referred me to this sms app and I’m very excited to make use of their campaigns and conversational cart product!

AK STORE
India
17 days using the app
TxtCart replied August 20, 2023

Great to hear word of mouth! We appreciate your business.

-TxtCart Team

March 21, 2023

Best SMS App on the appstore. Very easy to use & is automated. Customer Support responds all hours of the day and fast!

Archer Shop
United States
16 days using the app
TxtCart replied March 27, 2023

Hi there,

Thank you very much for the kind words, we look forward to working with your brand and driving actionable results via SMS for the long term!

- TxtCart customer success

May 25, 2022

Great app, very clean, easy to use and it works. The only problem I ran into was the free plan. the free plan takes 15% of your sales and didn't notice. I would recommend buying the 250mo plan for the 2.5% fee if you do high volume already. This works best for businesses selling low ticket items.

Kegerator USA
United States
About 1 year using the app
TxtCart replied May 26, 2022

Hi there,

Thanks for the kind words and feedback! We hope that you take the time to fully review the apps you install in the future and find the right fit for you. Glad we could help you out with the refund as requested. Best of luck!

- The TxtCart Team

August 15, 2023

Great sms app for recovering lost sales and providing quick customer support to customers. Very happy with the team and app as a whole.

KALAGIFTING
India
14 days using the app
TxtCart replied August 16, 2023

Thank you for the review and we appreciate your business!

- TxtCart Team

November 1, 2023

this app is very effective at recovering abandon checkouts passively

Eloral
Canada
11 days using the app
TxtCart replied November 2, 2023

Short and sweet, love it! Let's crush BFCM sales in 2023.

- Ana from TxtCart

November 12, 2023

Exceptional customer service, so understanding and helpful :)

SerenityCore
Ireland
7 months using the app
TxtCart replied April 8, 2024

Very glad to hear you're happy with the service and support!

- Sara from TxtCart

August 14, 2023

I did helped me boost my revenue by 20%. So far experience was good , looking forward to use it smartly. Customer support is cool

Himalayan Cloud
India
6 days using the app
TxtCart replied August 16, 2023

Appreciate the kind words and testimony of SMS helping boost by 20%. Amazing!

- Rebecca from TxtCart

February 2, 2021

Just signed up after seeing an advertisement. Had some questions and the live chat was very informative and helpful, quick too! Explained exactly how the program works and provided me a 14-day free trial, which I was stoked about! Excited to be with TXT. Abbysapothecaryco.com to the moon!

Abby's Apothecary Co
United States
5 days using the app
TxtCart replied February 4, 2021

Appreciate the review and looking forward to further building our relationship with you and your customers. If you need anything, don’t hesitate to reach out!

- TxtCart Support