Reviews (277)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost revenue through effective abandoned cart recovery and personalized AI-driven SMS messaging. It's noted for its ease of use, automation features, and seamless Shopify integration. The responsive customer support and compliance with SMS regulations are also appreciated, alongside valuable real-time analytics that enhance customer interactions and sales.

December 10, 2024

Customer Service was very good and helped me resubmit my toll free number and reset my cart recovery. Highly satisfied! Juan and Rachel were awesome customer service agents.

Shop Lunora
United States
3 months using the app
TxtCart replied December 15, 2024

Thanks so much for the feedback, here 24/7 for any questions or issues you may have!!

- Roohul @ TxtCart

February 6, 2025

it's been great working experience with txtcart and their team. Their SMS flows does performs way better than any other SMS automation apps out there.

Minorra
United States
3 days using the app
TxtCart replied February 8, 2025

Super happy to hear how much you love TxtCart SMS marketing for the results and customer experience/support. Let us know if there's anything else we can ever help with :)

- TxtCart Team

January 27, 2025

Their customer support is fantastic—live chat help is always on hand whenever I need it. I was also impressed at how quickly the abandoned cart flow worked: it recovered a sale within just five minutes of being activated with minimal setup required on my end!

Luvo Store
Australia
1 day using the app
TxtCart replied January 29, 2025

Thanks so much for your awesome testimonial! Super happy to hear how much you love TxtCart SMS marketing for the results and customer experience/support. Let us know if there's anything else we can ever help with :)

- TxtCart Team

November 16, 2024

I've been using txtcart on my store for the last few months, and honestly I'm very happy! It has been a game changer in terms of converting those customers that have abandoned cart. The set up is super easy, and their customer support team is responsive and helpful (even on the weekends). I highly recommend!

coBIO™
United States
About 2 months using the app
TxtCart replied November 17, 2024

Thank you for your amazing feedback! We’re super happy to hear that TxtCart has been a game-changer for your business. It’s great to know you’re enjoying the user-friendly platform, revenue generating features, and responsive customer service. Your recommendation means a lot to us!

- TxtCart Team

December 3, 2024

They are super responsive, knowledgeable, and always go above and beyond to help with any issues or questions. Using this app has been such a smooth experience, thanks to their incredible support. Highly recommend!

Verenzia
United States
About 1 month using the app
TxtCart replied December 4, 2024

Thanks so much for your awesome testimonial! Super happy to hear how much you love TxtCart SMS marketing for the results and customer experience/support. Let us know if there's anything else we can ever help with :)

- TxtCart Team

November 18, 2024

"Super helpful support team, took care of my issues right away and even helped setup our first BFCM campaign which is very exciting. Highly recommend!"

belleza
United Kingdom
2 months using the app
TxtCart replied November 22, 2024

Thanks so much for your review! Super happy to hear that TxtCart has been such a success for you. Glad to help you setup those campaigns.

- TxtCart Team

November 14, 2024

Our returns have been amazing.
I do not know if we every would have reached these customers if we had not found this app.

HeightsDistrict
United States
4 months using the app
TxtCart replied November 15, 2024

Amazing to see the ROI generated in such a short period of time from automations like abandoned checkout recovery. Excited for you to see how 2-way SMS campaigns perform.

- Kyle @ TxtCart

December 3, 2024

BEST SUPPORT TEAM EVER, they solved all my issues, gave me good discounts, actually cared abt helping me, useful product, useful service, 10/10

Purrfect Beam
Cambodia
6 months using the app
TxtCart replied December 4, 2024

WOW that's so kind! Thanks so much for your awesome feedback! Super happy to hear how much you love TxtCart SMS marketing (we feel the same). Let us know if there's anything else we can ever help with :)

- TxtCart Team

February 25, 2025

I think this app is great. the service help i received from Jaun was appreciated.
thank you
amy morris

My Store
United States
16 days using the app
TxtCart replied March 1, 2025

Thanks so much for your awesome testimonial!

- TxtCart Team

November 27, 2024

amazing customer experience, really fast replies and a very kind man who was very helpful. top top quality

Auralia's
United Kingdom
5 months using the app
TxtCart replied November 28, 2024

Your review means so much!! Thank you truly. We're blessed to work with such awesome merchants like yourself.

- TxtCart Team