Reviews (190)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost revenue, notably with reports of significant earnings increases shortly after implementation. It's praised for reducing cart abandonment and increasing sales conversions through personalized SMS messages. The app features AI-driven conversational SMS, real-time analytics, and complies with SMS regulations, making it both powerful and reliable. Merchants appreciate the quick setup, customizable platform, and the exceptional customer support noted for its responsiveness and helpfulness.

October 1, 2024

just started using it, email support is the best way to receive help, excited to see how this helps.

Azara
Australia
11 days using the app
TxtCart replied October 9, 2024

Greatly appreciate the feedback! Can't wait to hear how those results end up shaping up!

- Rachel @ TxtCart

October 28, 2024

Love the app, support is really kind and professional and they respond really fast throught the whole day.

Deff recommend it

GLOAR
United States
16 days using the app
TxtCart replied October 29, 2024

Greatly appreciate your support and business! Look forward to a long standing partnership with TxtCart SMS :)

- Juan @ TxtCart

October 4, 2024

Works really well and the AI to actually have a conversation with the customer to push conversions is amazing!

Professor Pickleball
United States
About 2 months using the app
TxtCart replied October 9, 2024

Amazing to hear! Can't wait to keep generating those subscribers and sales for your brands :)

- TxtCart Team

July 25, 2024

The support staff are intelligent and exceptional. I needed some help with something and effortlessly got it sorted out. 3 quick emails later and my issue was resolved. No lengthy back and fourths.

Unplugged Project
South Africa
8 months using the app
TxtCart replied July 26, 2024

Quick, efficient, and helpful - that’s the name of the game.

- Rachel @ TxtCart

August 4, 2024

So far so good, just installed the app and super easy to setup, just install it, give them access to your store and wait for toll free number and they will start sending out recovery messages for you.

Valenci.
Canada
5 days using the app
TxtCart replied August 6, 2024

Thanks so much for outlining how simple/easy it is to get setup! We love to hear it <3

- Rachel from TxtCart

September 15, 2024

Wonderful service. They not only assisted me with set up and are extremely quailifed and friendly. Totally recommend!

The Perfect Gizmo
United States
14 days using the app
TxtCart replied September 17, 2024

Appreciate the kind words and testament to our service and CS! Let us know how else we can better support you and look forward to powering your SMS!!

- Rachel @ TxtCart

July 11, 2024

TxtCart: SMS Cart Recovery has significantly reduced improved our cart abandonment rates and boosted our sales with its seamless integration and effective, personalized SMS messages.

The platform is user-friendly, offers great customization, and provides insightful analytics, making it a must-have for any eCommerce business.

MetalPlex
United States
5 months using the app
TxtCart replied July 14, 2024

Love hearing that! Glad that you’re seeing such awesome results with TxtCart SMS Marketing as it relates to abandoned cart and checkout recovery vs LiveRecover! Cant wait to show you everything we have coming with 3.0 and beyond.

- Rachel from TxtCart

July 15, 2024

This product does exactly what I needed - conversational SMS to help close sales for our business. We sell high ticket products at it's really great to have a more direct way to speak with our customers as they shop. We've generated some great closed sales with this.

HAUTE HOME LA
United States
About 2 months using the app
TxtCart replied July 17, 2024

Appreciate the kind words Nafis! Glad we exceeded expectations. I know you were a little hesitant after your experience with OneText. Let's keep crushing those sales expectations and providing great customer experiences with TxtCart's SMS AI Agents at work.

- TxtCart Team

July 24, 2024

Great service, essential for you business because it's really under the radar. 110% recommend this app and shout out to Sara for the quick and easy support when I needed it

CurvCentral
United States
3 months using the app
TxtCart replied July 25, 2024

Greatly appreciate the kind words and noticing how quick/simple it is to get setup. Before you know it, our AI agent is recovering thousands of dollars in abandoned checkouts on autopilot :)

- Sara from TxtCart

September 4, 2024

Their customer service is great and they helped me with everything, sales will increase and I will be happy!!!! :)

US Custom Shirt
United States
5 days using the app
TxtCart replied September 6, 2024

Love the testimonial, we pride ourselves on providing top notch customer service for all :)

- Rachel @ TxtCart