Reviews (283)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost revenue through effective abandoned cart recovery and personalized AI-driven SMS messaging. It's noted for its ease of use, automation features, and seamless Shopify integration. The responsive customer support and compliance with SMS regulations are also appreciated, alongside valuable real-time analytics that enhance customer interactions and sales.

August 15, 2023

Great sms app for recovering lost sales and providing quick customer support to customers. Very happy with the team and app as a whole.

KALAGIFTING
India
14 days using the app
TxtCart replied August 16, 2023

Thank you for the review and we appreciate your business!

- TxtCart Team

February 7, 2024

So far this app is crushing it for my Shopify store. Recovered 128 subscribers today and the AI is having full blown conversations with customers to convert more sales. This just blew SMS Bump out of the water for me. No more credit loading and custom building. Conversational texting is the only way and set up took 1 minute. Simple, efficient and making me a ton of money. Thank you

Finley.
United States
13 days using the app
TxtCart replied February 9, 2024

So stoked to hear the early success you’re getting and look forward to continuing to work together and further improve the product for awesome brands like yourself!

- Kyle @ ...

November 1, 2023

this app is very effective at recovering abandon checkouts passively

Eloral
Canada
11 days using the app
TxtCart replied November 2, 2023

Short and sweet, love it! Let's crush BFCM sales in 2023.

- Ana from TxtCart

December 5, 2023

As a user of txtCart at The Premium Way, I’m thoroughly impressed by its effectiveness in addressing cart abandonment issues. The tool’s seamless integration with our Shopify store has been a game changer. The most striking feature is the excellent communication system it offers. Unlike other tools, txtCart facilitates genuine two-way interactions, allowing us to engage directly with our ...

The Premium Way
Australia
10 days using the app
TxtCart replied December 7, 2023

A great testimony we greatly appreciate the feedback and summary of success thus far :) Let us know if there's anything else we can do better!

- TxtCart Team

August 14, 2023

I did helped me boost my revenue by 20%. So far experience was good , looking forward to use it smartly. Customer support is cool

Himalayan Cloud
India
6 days using the app
TxtCart replied August 16, 2023

Appreciate the kind words and testimony of SMS helping boost by 20%. Amazing!

- Rebecca from TxtCart

February 2, 2021

Just signed up after seeing an advertisement. Had some questions and the live chat was very informative and helpful, quick too! Explained exactly how the program works and provided me a 14-day free trial, which I was stoked about! Excited to be with TXT. Abbysapothecaryco.com to the moon!

Abby's Apothecary Co
United States
5 days using the app
TxtCart replied February 4, 2021

Appreciate the review and looking forward to further building our relationship with you and your customers. If you need anything, don’t hesitate to reach out!

- TxtCart ...

August 10, 2023

the best sms app by far, definitely my first choice when building a brand and cant forget about the customer service 10/10

Puralense
United States
3 days using the app
TxtCart replied August 11, 2023

We greatly appreciate the feedback!

- TxtCart Support

Edited July 26, 2022

I tried using this app. The canned messages are not working so well.
Would be great if we could customize them.
Love the idea!

Pacific Wild Pick
Canada
2 days using the app
TxtCart replied July 26, 2022

Hi,

We hear your feedback and have noted it internally with our team. If there’s anything we can do to help improve your experience of results please don’t hesitate to reach ...

July 13, 2023

its ery good really liked the support, they gave me assistance, and helped me in whatever way possible, only their new update wasn't so good, the free plan only allows up to 20 reviews to be shown, no matter how many you have, but the plan basic works that is not that expensive as well, in the end you can copemsar really pay, in addition it has other functionalities, thank you for all the support

Chat & mart
Pakistan
2 days using the app
TxtCart replied July 15, 2023

We’re glad you valued the support. However we don’t have any impact on reviews as we only handle sms marketing. Perhaps you’ve mixed it up with another app. We will though be ...

Edited October 22, 2021

New to this app and really excited to see how it goes! Customer service reps are ON POINT!!! Very helpful! The rates are also very affordable for small businesses.

Ginger & Honey
United States
About 4 hours using the app
TxtCart replied October 22, 2021

We are equally excited to have you! Don't hesitate to reach out if we can further assist with any inquiries.

- Kyle from TxtCart