Reviews (233)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost revenue significantly, often noting financial gains within months. It's praised for easy setup, user-friendly integration with Shopify, and effective automated SMS for cart recovery. The AI-driven, conversational SMS technology is highlighted for enhancing customer engagement, alongside responsive and professional customer support. The app also offers comprehensive analytics and ensures SMS regulation compliance.

November 24, 2024

These stars are for their customer service. Rachel did amazing with attending to my issue and resolving it. Her responses were prompt and her help was amazing and greatly appreciated.

Golden Hour
United States
16 days using the app
TxtCart replied November 25, 2024

Greatly appreciate you and the review! Best of luck with everything :)))

- Rachel @ TxtCart

Edited October 3, 2024

Fast Response time. I got an accidental charge on my account and they answered all my concerns as well as gave me a refund. The amazing customer service really showed when they informed me about a startup plan I wasn't aware of. So Flexible, so smooth, 100% recommend!

Affinada
Canada
6 months using the app
TxtCart replied September 13, 2024

Glad you had a great experience with the app and our awesome support team!

- Rachel @ TxtCart

October 16, 2024

Great App wish it had more features.

Mygreenscape | Buy Plants Online
Canada
5 months using the app
TxtCart replied October 17, 2024

Thanks so much! Heard your feedback and we are working on a bunch of new exciting features to help make your store more sales!!

- Juan Head of Support

September 20, 2024

10/10 Customer Service!

The App Didn't work out for me & my needs, So I un installed it, However I was charged for a subscription before I un-Installed the app, I have Txt Cart a quick call, and they were fast to issue a refund. Fantastic Customer Service. The app just didn't end up working out for me.

Reliable Fleet Service
United States
15 days using the app
TxtCart replied October 3, 2024

Greatly appreciate the kind words!

- Sara @ TxtCart

November 15, 2024

Amazing tool to help us recover lost revenue

PupSocks
United States
About 1 year using the app
TxtCart replied November 17, 2024

Thank you for your fantastic feedback! We’re thrilled to hear that TxtCart has been a game-changer for your business. It’s great to know you’re enjoying the user-friendly platform, vast capabilities, and responsive customer service. Your recommendation means a lot to us!

- TxtCart Team

October 28, 2024

Love the app, support is really kind and professional and they respond really fast throught the whole day.

Deff recommend it

GLOAR
United States
16 days using the app
TxtCart replied October 29, 2024

Greatly appreciate your support and business! Look forward to a long standing partnership with TxtCart SMS :)

- Juan @ TxtCart

October 2, 2024

It really helped conversions and the customer support is super helpful :D

Vulkan™
United States
12 months using the app
TxtCart replied October 9, 2024

Super glad to hear the sms cart recovery is cranking out those extra sales! Stay tuned for some new features dropping soon :)

- Rachel TxtCart

December 3, 2024

They take care of you in great detail, it's very nice and useful.

Christmas
Sweden
22 days using the app
TxtCart replied December 5, 2024

Thanks so much for the kind word! Best of luck finishing out the Q4 sales.

- TxtCart Team

November 26, 2024

I just love this app so much! Just install and it prints money. Thank you!

MetalShines
United States
12 days using the app
TxtCart replied November 28, 2024

Thanks so much for your awesome testimonial! Super happy to hear how much you love TxtCart SMS marketing for MetalShines. Let us know if there's anything else we can ever help with :)

- TxtCart Team

December 17, 2024

Support team is kind and helpful. Would recommend.

Wick of Hope
Canada
About 2 months using the app
TxtCart replied December 19, 2024

Thanks so much for the feedback, here 24/7 for any questions or issues you may have!!

- Roohul @ TxtCart