Reviews (198)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to boost revenue, notably with reports of significant earnings increases shortly after implementation. It's praised for reducing cart abandonment and increasing sales conversions through personalized SMS messages. The app features AI-driven conversational SMS, real-time analytics, and complies with SMS regulations, making it both powerful and reliable. Merchants appreciate the quick setup, customizable platform, and the exceptional customer support noted for its responsiveness and helpfulness.
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This product does exactly what I needed - conversational SMS to help close sales for our business. We sell high ticket products at it's really great to have a more direct way to speak with our customers as they shop. We've generated some great closed sales with this.
Appreciate the kind words Nafis! Glad we exceeded expectations. I know you were a little hesitant after your experience with OneText. Let's keep crushing those sales expectations and providing great customer experiences with TxtCart's SMS AI Agents at work.
- TxtCart Team
Recently installed the app. There are a few setup steps (with great instructions) and the rest is automated. Tested out an abandoned cart and got the text a short time later. Very cool process and looking forward to seeing it in action!
Awesome to hear how seamless the experience, onboarding and results have been! That's certainly what we strive for when providing conversational SMS to our merchants. Let us know if we can improve anything!
- TxtCart Team
Really love this apps. Many things availabe in this apps. And customer support awesome
We really appreciate the kind review and hope you get immense value from our app!!
- Sara @ TxtCart
Kyle was very prompt to our first on boarding call and it's way better talking and working with a person that knows english than the latter. I've personally seen a lot of great results with TxtCart and can't wait to see how they can make my brand Crush!
Greatly appreciate the strong testimony and certainly are excited to work together long term!
- TxtCart Team
This app seamlessly integrates with Shopify, making it incredibly easy to set up and start seeing results right away.
What I love most about TxtCart is its powerful combination of AI-driven technology and human-like conversational SMS notifications. It feels like having a dedicated sales team sending personalized messages that actually resonate with customers. The AI adapts to customer behavior, ensuring every interaction feels natural and timely.
The ability to comply with SMS regulations and access real-time analytics directly from the dashboard is a huge plus.
I highly recommend giving TxtCart a try.
Appreciate your kind words and honest review. If we can improve on anything else please be sure to reach out to our team :)
- TxtCart Support
Customer Service was helpful and fast. would recommend
Glad you found our support quick, friendly and helpful! Let us know if we can do anything else for you :)
- TxtCart Team
This app works effortlessly with Shopify, and helped recover abandon carts. It's like having a dedicated sales team sending personalized messages.
Amazing to hear how easy setup was and how quickly results started to pour in. Over $5,500 in checkout revenue recoverd with a 40X ROI is AMAZING!!!
- Rachel @ TxtCart
They make sure to follow legal compliances and have fast-responding and helpful customer support.
Thanks so much for the kind words, really appreciate it.
- Sara @ TxtCart
I do not recommend this app, without authorization from our store they upgraded the plan and started charging us with no notification. Our team realized this unexpected charge after getting the first invoice.
Hi Team :)
We appreciate you taking the time to share your feedback, and we're sorry to hear about this. We take customer satisfaction seriously and are committed to resolving any issues you may be experiencing.
For context, we sent an email notifying all customers of this pricing change on their accounts over 30 days in advanced. Happy to offer you a refund of the $29.
Excellent customer service
Much appreciated on the feedback!!!
- TxtCart Team