Reviews (277)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost revenue through effective abandoned cart recovery and personalized AI-driven SMS messaging. It's noted for its ease of use, automation features, and seamless Shopify integration. The responsive customer support and compliance with SMS regulations are also appreciated, alongside valuable real-time analytics that enhance customer interactions and sales.

February 19, 2025

Great Program and even better customer service!

Hack11 Clothing Co.
United States
18 days using the app
TxtCart replied February 22, 2025

Thanks so much for your awesome testimonial!

- TxtCart Team

December 17, 2024

Support team is kind and helpful. Would recommend.

Wick of Hope
Canada
About 2 months using the app
TxtCart replied December 19, 2024

Thanks so much for the feedback, here 24/7 for any questions or issues you may have!!

- Roohul @ TxtCart

December 9, 2024

Good Customer Service. Quick and ready to help!

car-artistry
Austria
About 1 month using the app
TxtCart replied December 11, 2024

Thanks so much for the feedback, here 24/7 for any questions or issues you may have!!

- Roohul @ TxtCart

February 12, 2025

Very good! Juan was so helpful and kind, and so far this app is easy to use and priced very fairly. The conversations to customers feel personalized and helpful, this is a good app so far.

PrettyPalace
United States
3 days using the app
TxtCart replied February 14, 2025

Thanks so much for your awesome testimonial!

- TxtCart Team

November 19, 2024

Amazing service and appreciate the extra effort Juan put in to looking over things for me

Mias Vanity
United States
12 days using the app
TxtCart replied November 22, 2024

Thanks so much for the feedback! If we can ever help, we're just a message away!

- TxtCart Team

November 24, 2024

These stars are for their customer service. Rachel did amazing with attending to my issue and resolving it. Her responses were prompt and her help was amazing and greatly appreciated.

Golden Hour
United States
16 days using the app
TxtCart replied November 25, 2024

Greatly appreciate you and the review! Best of luck with everything :)))

- Rachel @ TxtCart

February 13, 2025

Customer service was very helpful and quick in helping

Groomd
United Kingdom
14 days using the app
TxtCart replied February 14, 2025

Thanks so much for your awesome testimonial!

- TxtCart Team

January 3, 2025

Shoutout to Juan for Rockstar Service!

Alright, let’s talk about some real customer service MVP stuff here. Juan from TxtCart Plus seriously knows his game. I hit him up with some issues, and man, did he handle it like a champ. Super quick to respond, and not just with any solutions, but the right ones.

Dude was all about making sure I understood what was up every step of the way, which is cool because not everyone takes the time, you know? It’s like having a guide in the wild tech forest. Solid!

Big thumbs up for TxtCart Plus for having folks like Juan. They make life a heck of a lot easier. Cheers to Juan for not just doing his job, but crushing it. Highly recommend!

NURSE BABE
United States
About 1 hour using the app
TxtCart replied January 12, 2025

Thanks so much for your awesome testimonial! Super happy to hear how much you love TxtCart SMS marketing for the results and customer experience/support. Let us know if there's anything else we can ever help with :)

- TxtCart Team

November 8, 2024

We've been using TxtCart for months and it's been great! It's added a lot of revenue on our backend without us lifting a finger.

Levinea
United States
3 months using the app
TxtCart replied November 12, 2024

Thanks so much for the kind words. Been an absolute pleasure supporting the growth of your business and the results with TxtCart have been nothing short of remarkable! We'll be sure to post a case study.

Over $32K in added revenue with 12x ROI, looks like TxtCart SMS added 27.4k subscribers in only a few months just in time for the BFCM rush!

- TxtCart Team

December 3, 2024

They take care of you in great detail, it's very nice and useful.

Christmas
Sweden
22 days using the app
TxtCart replied December 5, 2024

Thanks so much for the kind word! Best of luck finishing out the Q4 sales.

- TxtCart Team