Reviews (198)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost revenue, notably with reports of significant earnings increases shortly after implementation. It's praised for reducing cart abandonment and increasing sales conversions through personalized SMS messages. The app features AI-driven conversational SMS, real-time analytics, and complies with SMS regulations, making it both powerful and reliable. Merchants appreciate the quick setup, customizable platform, and the exceptional customer support noted for its responsiveness and helpfulness.

September 6, 2024

fast customer service

The Living Factor
United States
18 days using the app
TxtCart replied September 9, 2024

Appreciate the positive review! Let us know if we can help in any other way!

- TxtCart Team

June 20, 2024

TxtCart is a great app! Helps us maximize our sales from customers who have abandoned their checkouts, and if needing any help their support team is great as well!

Modira
United States
5 months using the app
TxtCart replied June 24, 2024

We appreciate your review and business. As always, don't hesitate to let us know how we can better service/support you and your business :)

- Rachel TxtCart

July 16, 2024

Great and super fast customer service!

Velorio
Finland
8 months using the app
TxtCart replied July 17, 2024

Glad you had such a good experience with the product and team. As always let us know if we can improve on anything or best help your next concern :)

- Sara @ TxtCart

November 12, 2024

Great service, thanks.

Simple Living Eco
United Kingdom
4 days using the app
TxtCart replied November 14, 2024

We appreciate your feedback/business! Let's crush BFCM!

- Juan @ TxtCart

October 2, 2024

I use this sms recovery app on all my stores. Super easy set up, starts recovering carts immediately without you having to do anything, AI features are awesome as well. Would highly recommend for brand new stores and existing brands

PlayVisionX
United States
3 minutes using the app
TxtCart replied October 9, 2024

Awesome to hear. Thanks for taking the time to leave some feedback, greatly appreciated :)

- TxtCart Team

October 3, 2024

TxtCart is awesome. Within the first month of using it it brought in over $10k in rev across all my stores. No point not to have this app downloaded it's easy to set up and brings in free money, definitely recommend.

LunivA
United States
3 minutes using the app
TxtCart replied October 9, 2024

WOW! Awesome review and we greatly appreciate your business.

- TxtCart Team

October 4, 2024

AMazing app and customer service

Belena
Portugal
1 day using the app
TxtCart replied October 9, 2024

So glad to hear how well TxtCart SMS is working for you! We got some sweet stuff launching soon as well :)

- TxtCart

October 16, 2024

The customer support is helpful. The App is appreciated.

The States
United Arab Emirates
2 days using the app
TxtCart replied October 17, 2024

Greatly appreciate your review and look forward to powering your SMS all Q4 and beyond!

- Juan @ TxtCart

October 23, 2024

great customer support

NueBasics
United States
3 days using the app
TxtCart replied October 25, 2024

Appreciate you taking the time to leave this review!!

- Roohul @ TxtCart

July 17, 2024

good app, responsive team, thanks

Novara
United Kingdom
6 months using the app
TxtCart replied July 18, 2024

Thank you so much for taking a chance on us, and we are very pleased with your success. We have lots of resources for you!

Take a look right here: https://www.help.txtcartapp.com/en/

If you have any direct questions you can always jump and chat with our product support.

- TxtCart Team