Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective SMS marketing solutions and exceptional customer service. It's praised for easy integration, acting as an extension of sales and customer service teams, and addressing cart abandonment issues. Merchants appreciate the clear insights, data analytics, and straightforward checkout process. The customer service is noted for its promptness and professionalism. The app's automated features and personalized texts are seen as beneficial for enhancing customer engagement, offering a high return on investment, and significantly improving conversion rates.

January 20, 2024

Excepcional atendimento, Muito obrigado Sara!

Effortless Glamor
United Kingdom
14 days using the app
TxtCart replied January 21, 2024

Appreciate the review!

- TxtCart Team

December 15, 2023

Good to work with, great product!

SPRAWL STRONG
Australia
About 2 months using the app
TxtCart replied December 16, 2023

Thank you for your testimony of our team and product!

- Sara from TxtCart

December 9, 2023

TxtCart:SMS Marketing & AI very easy to set up in your store. They provide step by step instruction, notes and walk through help tutorials for each page. They provide Clear insight to how the implementation & functions of how the application works as well as what is necessary to create an overall positive costumer, end user, Application service. Thus far. TxTCART Customer service has been great and I look forward to working with TXTCart in the coming days to see what Kind of data an revenue will be generated. SO Far Very happy. with the experience. Thank you

Chip Runner Express LLC
United States
About 3 hours using the app
TxtCart replied December 11, 2023

Awesome to hear about your success and input to TxtCart, we value it greatly.

- Sara from TxtCart

January 17, 2024

Only had it for 1 day but customer support seems helpful

Eu4ric
United States
About 1 hour using the app
TxtCart replied January 19, 2024

Thanks for the positive review! Glad you are happy with the service so far :)

- Sara from TxtCart

November 25, 2023

So far so good , I just installed and I need to do some more settings , I’m excited about using this program , I believe this is the answer to my prayers

PerforMance Health Shop
United States
20 days using the app
TxtCart replied November 26, 2023

We’re very excited to begin working with you to power your brands SMS and cart recovery

November 26, 2023

Customer service is great, and very helpful with the onboarding process. I was specifically helped by Sara and Rachel.

Blessed & Hopeful Beginnings
Canada
2 months using the app
TxtCart replied November 29, 2023

Very happy to hear you're happy with our CX and appreciate the super fast and easy onboarding!

- TxtCart Team

October 24, 2023

This is the best SMS app ive used on shopify, super easy to integrate and the data analytics breakdown is amazing for understand how to best milk your customers. TxtCart has made my store an extra 10k this month!!! you need this app if you dont have it already.

Camoric
New Zealand
3 months using the app
TxtCart replied October 26, 2023

We really appreciate the testimony! Keep up the great work and implement those changes to improve Conversion Rates.

- Kyle from TxtCart

February 7, 2024

Great

General store
United States
24 days using the app
TxtCart replied February 9, 2024

Glad you’re loving the platform thus far!

- TxtCart Team

December 19, 2023

Amazing APP. Great customer service!

Snuggs
United States
19 days using the app
TxtCart replied December 21, 2023

Appreciate you and your business! Happy holidays.

- TxtCart Team

October 25, 2023

Awesome company! Offered me a full refund when I was shutting down my store even after the billing cycle. Super quick customer service and good services in general! Highly recommend!

Modern Market
United States
About 1 month using the app
TxtCart replied October 26, 2023

We’re glad we could resolve this for you and while we’re sad to see you go, excited for when you return! Best of luck with your endeavors.

- Rachel from TxtCart